Veternarians
In April of this year I had to have my elderly cat euthanized. Aside from the feeling of loss from Buddy dying I was not happy with the vet or his new partner and the way I felt rushed thru the entire procedure.
I said nothing, but it has bothered me for awhile and I passed my dislike on to my kids and neighbors. Last week on Facebook I got a request to review them. I did. From the waiting 45 minutes in the exam room after they took Buddy to be checked out with no one coming to let me (us, I had a friend with me) know what was going on. Finally a tech comes in followed by someone I presume was the vet. She (the vet) never introduced herself, all she did was read from his chart what was wrong and told me she could give him a few more months but it would be painful to him. And left.
I mentioned that when I made the decision to go ahead and let him go, this told to the tech, the vet was long gone. She went and got my bill and asked for my payment method. I had been going to this vet or at least the original vet for 15 years, but I suppose it's best to collect upfront. So I gave her my card and she came back and told me she had saved me some money because they didn't charge me for the pedicure they gave him. I had never in all my visits gotten him a pedicure and this was the last thing on my mind that day.
After the bill was payed the shot was given and Buddy was gone. Then for 10 minutes I was asked about burial,different costs of cremation and such.
I put all of this and more detail in my review on Facebook along with one star. Yesterday I got a response on Facebook and today a call from my old vet. I told him he can delete the review if he wants but what I typed was fact.
I understand it's a business but if they wanted a review, take the good with the bad.
Still miss my old cat and still think the way this vet handled his death was poorly done.
End of rant.
Travel Safe.
I said nothing, but it has bothered me for awhile and I passed my dislike on to my kids and neighbors. Last week on Facebook I got a request to review them. I did. From the waiting 45 minutes in the exam room after they took Buddy to be checked out with no one coming to let me (us, I had a friend with me) know what was going on. Finally a tech comes in followed by someone I presume was the vet. She (the vet) never introduced herself, all she did was read from his chart what was wrong and told me she could give him a few more months but it would be painful to him. And left.
I mentioned that when I made the decision to go ahead and let him go, this told to the tech, the vet was long gone. She went and got my bill and asked for my payment method. I had been going to this vet or at least the original vet for 15 years, but I suppose it's best to collect upfront. So I gave her my card and she came back and told me she had saved me some money because they didn't charge me for the pedicure they gave him. I had never in all my visits gotten him a pedicure and this was the last thing on my mind that day.
After the bill was payed the shot was given and Buddy was gone. Then for 10 minutes I was asked about burial,different costs of cremation and such.
I put all of this and more detail in my review on Facebook along with one star. Yesterday I got a response on Facebook and today a call from my old vet. I told him he can delete the review if he wants but what I typed was fact.
I understand it's a business but if they wanted a review, take the good with the bad.
Still miss my old cat and still think the way this vet handled his death was poorly done.
End of rant.
Travel Safe.
