So I got a new computer, and it came with 8.1.I go to connect up my phone, to back up my photos on google drive (google app doesn't let me do that straight from phone).But, lo! Windows takes forever, and then says it cannot upload my files. I try the automatic process, then I try doing it by hand from My Computer... no go.I look online and see this is a known bug.The solution is to install a new driver... but that's where I get bogged down. In Device Manager, I cannot find the driver I am supposed to replace, anywhere. And the help pages are all about tablets.Has anybody here done this? Can you walk me through it?

I have not seen a similar issue. The phone should install drivers when you connect and it should all work seamlessly. Are you seeing the software for your phone installed?

Mine works like what Bill says.

If you are trying to upload to Google Drive online try these.You can use Google Photos on your phone to upload to the Google Photo web site, this is free with unlimited online storage. You can then access the photos with your computer.https://goo.gl/XWcF3IOr you can use AutoSync for Google Drive and choose what folders you want to upload to Google Drive.Then use the Google Drive program on your computer to download those folders.https://goo.gl/a3LEp0If you are trying to upload directly to the computer I don't know.

In case you still can't get your photos backed up, there are alternatives. For instance, you can use Dropbox and have it automatically backup photos and videos from your phone. There's also apps that will allow you to transfer your photos by either wifi or Bluetooth.Personally, I haven't used a USB cable to connect my phone to my computer in about 2 years.BTW, what phone are you using?

What phone, what carrier, what version of Android? You should be able to do what kragert said seamlessly.

Anybody have an Android phone and Windows 8.1 computer?

14 Replies

strollin
Explorer
Jun 11, 2015
In case you still can't get your photos backed up, there are alternatives. For instance, you can use Dropbox and have it automatically backup photos and videos from your phone. There's also apps that will allow you to transfer your photos by either wifi or Bluetooth.

Personally, I haven't used a USB cable to connect my phone to my computer in about 2 years.

BTW, what phone are you using?
kgragert
Explorer
Jun 11, 2015
If you are trying to upload to Google Drive online try these.

You can use Google Photos on your phone to upload to the Google Photo web site, this is free with unlimited online storage. You can then access the photos with your computer.
https://goo.gl/XWcF3I

Or you can use AutoSync for Google Drive and choose what folders you want to upload to Google Drive.
Then use the Google Drive program on your computer to download those folders.
https://goo.gl/a3LEp0

If you are trying to upload directly to the computer I don't know.
obgraham
Explorer
Jun 11, 2015
Mine works like what Bill says.
Bill_Satellite
Explorer II
Jun 11, 2015
I have not seen a similar issue. The phone should install drivers when you connect and it should all work seamlessly. Are you seeing the software for your phone installed?

Forum Discussion

Anybody have an Android phone and Windows 8.1 computer?

14 Replies

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