Forum Discussion
Janss
Feb 27, 2018Explorer II
Thank you everyone for your help.
I'm embarrassed to admit that I was using the wrong remote for the Blu-ray. Now that I'm using the correct one...When I connect the optical digital audio cable from the TV to the Blu-ray, the sound does come out the ceiling speakers and I can control volume with the Blu-ray remote.
However, I have instead used that optical digital audio cable to connect a hearing aid base station to the TV. This transmits sound from the TV directly into my spouse's hearing aids via bluetooth. I had trouble with this too until I found an obscure bit of information on the internet. That base station won't receive Dolby sound, only PCM. I looked on the TV sound settings and the audio format was in fact set to Dolby. I changed it to PCM and voila! Base station works!
Back to the ceiling speakers and to mike-s' suggestion, since I don't have the optical cord available anymore. Yes, the HDMI-ARC is connected to the Blu-ray, and yes Anynet+ automatically activates when I turn on the Blu-ray (with the TV already on). I tried pushing the "TV Sound" button on the Blu-ray remote, but that did not bring the sound to the ceiling speakers. I tried with the TV speaker setting set to "TV Speaker" and to "Receiver (HDMI)"...neither worked.
By the way, I've not been able to connect with the original installers of this system yet. They are busy and have some personal family issues. Anyway, they knew I was going to connect a cable box and modem to this system and they connected and laid out the proper cords into the cabinet beside the TV. They never said anything about having to connect a digital audio cord, so don't think they intended that I should need to.
Anybody have any additional comment or suggestion to try to get the ceiling speakers working through the Blu-ray? Maybe there's another setting that is not right? Isn't the HDMI-ARC cable supposed to send audio both directions?
I'm embarrassed to admit that I was using the wrong remote for the Blu-ray. Now that I'm using the correct one...When I connect the optical digital audio cable from the TV to the Blu-ray, the sound does come out the ceiling speakers and I can control volume with the Blu-ray remote.
However, I have instead used that optical digital audio cable to connect a hearing aid base station to the TV. This transmits sound from the TV directly into my spouse's hearing aids via bluetooth. I had trouble with this too until I found an obscure bit of information on the internet. That base station won't receive Dolby sound, only PCM. I looked on the TV sound settings and the audio format was in fact set to Dolby. I changed it to PCM and voila! Base station works!
Back to the ceiling speakers and to mike-s' suggestion, since I don't have the optical cord available anymore. Yes, the HDMI-ARC is connected to the Blu-ray, and yes Anynet+ automatically activates when I turn on the Blu-ray (with the TV already on). I tried pushing the "TV Sound" button on the Blu-ray remote, but that did not bring the sound to the ceiling speakers. I tried with the TV speaker setting set to "TV Speaker" and to "Receiver (HDMI)"...neither worked.
By the way, I've not been able to connect with the original installers of this system yet. They are busy and have some personal family issues. Anyway, they knew I was going to connect a cable box and modem to this system and they connected and laid out the proper cords into the cabinet beside the TV. They never said anything about having to connect a digital audio cord, so don't think they intended that I should need to.
Anybody have any additional comment or suggestion to try to get the ceiling speakers working through the Blu-ray? Maybe there's another setting that is not right? Isn't the HDMI-ARC cable supposed to send audio both directions?
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