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RVcrazy's avatar
RVcrazy
Explorer
Dec 06, 2015

Big TV troubles with audio

Hubby hooked up new wireless Bluetooth headphones to our Sony Bravia TV. Now, even when disconnected, we get no volume from the TV. Volume works fine without the headphones for DVDs. The football game starts in 1 hour. Help, please!

We have already tried the myriad of controls on the set to no avail. There is a speaker reset option, but when we tried it, it didn't take the reset command. Thanks!

14 Replies

  • RVcrazy's avatar
    RVcrazy
    Explorer
    Dec 07, 2015
    We ended up redoing the set up since the directions from their shell on Google didn't work. Their reset to factory settings also did not work. Redoing the search for channels set up worked. Thanks all for trying to help.
  • Gene_Ginny's avatar
    Gene_Ginny
    Explorer
    Dec 07, 2015
    Most devices that have an earphone jack have a spring type mechanical contact that opens the path to the speaker when a plug is inserted in the earphone jack.
  • turbojimmy's avatar
    turbojimmy
    Explorer
    Dec 06, 2015
    RVcrazy wrote:
    There is a place on the. back of the set that is labeled "digital audio equipment". What does this do? It looks like a small red light is on and it looks like it might be a button that could be pushed. Thanks! Also, there is a blue i , but I can't figure out how to get information about what it is trying to tell us. We have tried the onlin help & also the 800# to no avail...


    That's a fiber optic digital audio out. The red light is a laser or LED (edit). The button is likely a plug that's installed at the factory that you remove to plug in a fiber optic cable.

    It sounds like the TV is confused for some reason. My Bravia has a factory reset option - hopefully yours does too. Not sure what else you can do (other than watch the game with the Bluetooth headphones).
  • Lynnmor's avatar
    Lynnmor
    Explorer
    Dec 06, 2015
    The digital audio out is to be fed into a sound bar or similar equipment that has it's own volume control. I had a TV that had only that output jack, so I installed my own jacks.
  • RVcrazy's avatar
    RVcrazy
    Explorer
    Dec 06, 2015
    The headphones are no longer plugged in & are turned off. Still no TV audio. We did notice that when we selected closed caption, cc only worked if we set it to work if TV was muted, but TV is not on mute ( at least that we can figure out). The remote is not set to mute...
  • bob213's avatar
    bob213
    Explorer
    Dec 06, 2015
    Instead of plugging into the headphone jack see if there is an audio out .
  • bob213's avatar
    bob213
    Explorer
    Dec 06, 2015
    Instead of plugging into the headphone jack see if there is an audio out .

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