Forum Discussion

lryrob9301's avatar
lryrob9301
Explorer
May 04, 2013

DISH RV Dept. Phone Number

Does anyone have the CORRECT phone number for the DISH RV Department? I have tried calling them twice since the first of the year on 888-309-0370 and have gotten the Equipment Verification Department. Needless to say they didn't know a RV from a SUV. The 888 number used to be the direct line to the DISH RV customer service people. The reason I'm trying to reach them is I believe with a Dish for RV account I am supposed to be getting full HD included with the price of the subscription package, instead I only get a few useless channels in HD the rest in SD. My Winegard Road Trip dome is set up for the hybrid configuration of sats 110-119-61.5.

Any help would be appreciated..

8 Replies

  • I_rv's avatar
    I_rv
    Explorer
    May 08, 2013
    set your antenna to receive sats 61.5 and 72.7,third sat is 77,however if you just get 72.7 you will get just about every channel in HD 61.5 carries locals on east coast and a few SD channels sat 77 is all spanish as near as i can figure,I now just use one lnb on a dish pro plus 5oo and aim at sat 72,the way i get the dish settings for aiming is in the point dish mode put in dish type 300 (the old single lnb dish) and sat61.5 now elevate the dish about 5 degrees and aim about 5 degrees to the right of 61.5, you will get all your HD programming!
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    May 04, 2013
    I called the number in my manual and 1st time got someone who knew what an RV was.. Alas, h e did not know what I needed to know (Thankfully it was in the book) but he knew what an RV was.. On my 2nd call I got someone else that also knew what an RV was.

    This was the number on the TV screen when I needed to call.

    I do not know if the young lady (call 2) knew aht the young man (Call 1) did not know ( how to get past a error message) as by then I had read the fine (And highly informative) manual)

    What is it you need? If you are looking at a VIP211K stuck on 2 out of 5 Press * button.
  • Teacher_s_Pet's avatar
    Teacher_s_Pet
    Explorer
    May 04, 2013
    brirene wrote:
    Last time I posted the RV dept number you have a later poster said it was no longer correct and he was directed to the regular number. I hope that's not the case, as that dept was very helpful, but I suspect that it is.

    Edit: main switchboard number is 800-333-3474, afaik.


    Same here a couple of weeks ago.
  • Southern_Nights's avatar
    Southern_Nights
    Explorer
    May 04, 2013
    The only way I could get them was call the main number and when the rep. came on, I asked to speak with an RV specialist. They connected me right away.
  • lryrob9301's avatar
    lryrob9301
    Explorer
    May 04, 2013
    brirene wrote:
    Last time I posted the RV dept number you have a later poster said it was no longer correct and he was directed to the regular number. I hope that's not the case, as that dept was very helpful, but I suspect that it is.

    Edit: main switchboard number is 800-333-3474, afaik.



    That's what has happened when I called.
  • brirene's avatar
    brirene
    Explorer
    May 04, 2013
    Last time I posted the RV dept number you have a later poster said it was no longer correct and he was directed to the regular number. I hope that's not the case, as that dept was very helpful, but I suspect that it is.

    Edit: main switchboard number is 800-333-3474, afaik.

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