Forum Discussion

mikestock's avatar
mikestock
Explorer
Oct 04, 2018

Download speed slow on one laptop

I have three laptops. This newest HP, running Windows 10, is running download speeds from 3 to 5 Mb/s. The other two laptops run around 90Mb/s. This is the newest of the three and one of the old ones is running Windows 7. All of my smart tv's and smartphones are operating normally, using the router.

If I connect the slow laptop to the router with an ethernet cable it still runs slow. If I connect it directly to the modem it runs 90 Mb/s. I have two different Linksys routers and the results are the same with either.

To confuse the issue further, this laptop will download at 40 to 50 Mb/s when using my phone as a hotspot.

I thought the issue may be connected to my Firewall, so I turned it off. No change. I'm totally lost.
  • google "hp win 10 laptop slow download"

    mikestock wrote:
    If I connect the slow laptop to the router with an ethernet cable it still runs slow. If I connect it directly to the modem it runs 90 Mb/s.
    I'm not sure I know the difference between a router and modem.
  • This doesn't explain why the speed is 40 to 50 Mb/s when connected to my cell phone hotspot.

    Then, the speed is close to 100 Mb/s when ethernet connected to the router. The other puzzling part is that I have tried a different router with the same modem with same results.

    All my other devices (phones, other laptops) connect to the router with expected speeds.
  • You either have a virus, windows 10 is doing another unwanted download, or you have way too much stuff running in background.
    One of the biggest complaints with 10 is its a hog.
    If you dont know how to clean it up or stop automatic downloads, take it to someplace like best buy and have them fix it.

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