Last night I was really ticked at BB, we spent about $300 dollars trying to get the DGS's Toshiba Laptop on WIN7 and the Tech says can't do it and noting lese that fell into the realm of reality to me. After reading all the posts here and looking at a few older and some newer posts about down shifting to WIN7, I calmed down. Realizing that the thing that bothered me was that I wasn't told that the down converting probably wouldn't work and the Tech treating me like I knew absolutely nothing. So I talked it over with the DW and told her that it was foolish to pump anymore money into changing what is probably a good computer and that I would talk to the Tech's supervisor in the morning.
I got there and was helped almost immediately and the supervisor and I talked, I explained my position and he explained BB's position and we came to the understanding that if the BIOS wouldn't support WIN7 that I would like a clean install of WIN8.1 and that I would bring my DGS in for his 30 minutes of training on 8.1 and if he still couldn't hack(bad choice of words) using WIN8, I'd take his 17.5 inch Toshiba made by HP and buy him a laptop with WIN7 w/SP1 installed for school.
I mean guys, what's a Grandfather to do for DGK's that have no father. Well they do but to quote him, "I no longer want to be part of a family".
The supervisor and I parted company on what I hope is truly good terms and that we will both get what we want. I'll get a good computer and he'll get a satisfied customer. By the way part of that $300 dollars was for a Tech plan which I need right now and will use the heck out of while it is in effect.
Until I went to College in my 30's, I didn't know what catharsis was, now I have hundreds of people who usually let me vent and then straighten me out, Thanks to All of YOU!!!!
