McD's app and kiosk
All these people standing in line to order who don't use their phones or the kiosk. Cultural change is slow.
Forum Discussion
It's not about the app or the kiosk, it's about having a game plane for idiot cities and states that raise the minimum wage to outrageous levels like $15 an hour. McD's plans to layoff as many humans as possible and the app and kiosk is the game plan for when that happens.
