McD's app and kiosk
All these people standing in line to order who don't use their phones or the kiosk. Cultural change is slow.
Forum Discussion
Dave5143 wrote:
They aren't paying me to replace their order takers so I'll stick with the "Old School" way of ordering via a live human.
Like everything else we hated when the change happened, I suspect you are going to have to learn to live with it or do something else at some point in the near future. There will be 4 kiosks and 1 cashier. The cashier will also be fixing the coffee and drinks for the folks who ordered at the kiosk so it might take awhile to get your order placed.
I don't like it and I don't "currently" use it on a regular basis but I DO use it when I walk in and there are 10 folks ahead of me! I even used the phone app to order my meal while sitting at a table so I didn't have to wait in line. I was eating before the guy at the end of the line placed his order.
