No locals DTV Quartzsite.
I'm in Quartzsite having trouble getting local channels on Directv. I spent a good 2 hours yesterday with both chat and phone, and they assure me everything is fine on their end. The problem may be...
Forum Discussion
OMG.
After another hour on chat, and changing the service address to Murietta CA, (LA) and nothing working, she "assured" me it would be fixed. Right, I got that story yesterday. She asked if she could help me with anything else.
"Yes", I said. "You've avoided my question about why I'm still getting Utah guide information." After some nonsense replies, she said "let me research that." A couple minutes later and voila, my LA locals are appearing!!!
So, bottom line, I had to hammer on these people for 2 days to get this done. Is this the face of the new AT&T customer service ??
After another hour on chat, and changing the service address to Murietta CA, (LA) and nothing working, she "assured" me it would be fixed. Right, I got that story yesterday. She asked if she could help me with anything else.
"Yes", I said. "You've avoided my question about why I'm still getting Utah guide information." After some nonsense replies, she said "let me research that." A couple minutes later and voila, my LA locals are appearing!!!
So, bottom line, I had to hammer on these people for 2 days to get this done. Is this the face of the new AT&T customer service ??
