No Service Address Changes on DirecTV
Just read a post on another forum where the DirecTV RV customer tried to change his service address for local channels and was told by a C/S supervisor that DirecTV no longer allows it. They were told...
Forum Discussion
GordonThree wrote:
Ok so why wouldn't I get those network channels without updating my address? If I'm receiving them now that is, wouldn't I keep receiving those same channels.
Something about a "spot beam?"
Yes, "spot beams"... The local TV stations in a given market are broadcast to a relatively small geographical area from the satellites using directional antennas. Once you move out of the area that spot beam covers, you will not receive those channels. Which spot beam your receiver is authorized to receive is determined by your registered service address, so just moving into range of a different beam does not mean you will see that programming. You must have your sat provider change your service address to that beam, and that's where the problem apparently starts with DTV now.
