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jayhawk714's avatar
jayhawk714
Explorer
Jun 19, 2014

Rand McNally RVND 7725

I am having a icon showing up and I don't know what it is or how to get rid of it. The icon is a white cross on a blue field with what looks like a dog print. I have gone through all the points of interest and can find that icon. Does anyone know what it is and how to get it to go away?
  • Actually, you can get rid of them without losing the rest of the POIs... with a caveat.

    (Note: this is for my 7710, hopefully your 7725 is the same.)

    1) Connect your RM to your PC using the USB cable but do NOT have the docking software running.

    2) Your PC should mount the RM as a disk drive and give you the option of viewing the files on the RM.

    3) Open the RM in File Explorer. You should see several folders and files.

    4) Doubleclick on the "RM" folder, then the "Data" folder.

    5) Locate the PetPOI.DB file and simply delete it.

    Now they won't show up on your map but you will still have your other POIs.

    The caveat: any time you update your RM (with construction info, new maps, running the Diagnostics etc) it will reinstall the PetPOI.DB file and you'll have to go back in again to delete it. However it is not that difficult because when you finish an update you can go directly to your File Explorer and you should already see the GPS mounted as a disk and follow the above steps at that point... no need to unplug/replug etc.
  • Thanks to all of you! Don't have a dog any more but at least I know what the icon is for. Just got back from a month on the road pulling a 36" fifth wheel travel trailer and my RVND 7725 worked great!
  • i don't have your unit and was trying to be helpful.

    I assume you tried this but page 11 of manual says settings for Rv icons.

    telling you this just in case you have not tried this.


    good luck.
  • gerrym51 wrote:
    jayhawk714 wrote:
    I am having a icon showing up and I don't know what it is or how to get rid of it. The icon is a white cross on a blue field with what looks like a dog print. I have gone through all the points of interest and can find that icon. Does anyone know what it is and how to get it to go away?


    i googled this question. the answer was you have to switch to 'car mode'. in rv mode the vet icon always stays on.

    i also found out that car mode gives you the most efficient routes. it said you should switch to rv mode'only when you need some specific rv information'


    The VET icons are visible in both car and RV modes. I called Rand McNally and they said there was no way to get rid of them. The reason the car mode gives you a simpler route is because it is not routing you around areas that would be difficult to navigate with an RV. I only go to the RV setting when towing. I just wish it had a brighter screen as it is almost impossible to read in the daylight.
  • jayhawk714 wrote:
    I am having a icon showing up and I don't know what it is or how to get rid of it. The icon is a white cross on a blue field with what looks like a dog print. I have gone through all the points of interest and can find that icon. Does anyone know what it is and how to get it to go away?


    i googled this question. the answer was you have to switch to 'car mode'. in rv mode the vet icon always stays on.

    i also found out that car mode gives you the most efficient routes. it said you should switch to rv mode'only when you need some specific rv information'
  • Have the same issue. They are Vet. clinics. There IS NO WAY TO GET RID OF THEM!!
  • I believe you have to turn off POIs. I can try to find tomorrow if need be.
  • If you touch on the icon it will tell you what it is.
    Dog print is vet offices.
  • I want to say those are the locations for veterinarian offices. I can't recall how I got rid of those icons.

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