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emiddleb's avatar
emiddleb
Explorer
Nov 23, 2019

RVND 7710 GPS No More Maps

Well, got a rude surprise today. I have a 7 year old Rand McNally GPS model RVND 7710. Got a popup msg that my maps were out-of-date and realized I hadn't received a new map file in a couple years. I do have the "Lifetime Subscription" for maps that I paid extra for when I purchased the unit.

Talking to RM tech support I found the 7710 is no longer supported and there will be NO future map updates for the model.

Very irritating. Paid for "Lifetime" and unit is only 7 years old. Can almost see not getting any more OS updates, but how hard could it be to post map updates when (for now) they are still posting them for the later models?

Anyways, just FYI and a head's up on both the Rand McNally units and their idea of support.
  • Agree, RVND support is non existent. Had problems with mine losing the turn by turn instructions. After contacting RM several times, in many formats, I have given up. Spent nearly $400 and it seems RM just wants more. That is what they want me to do now, which is buy another unit. NOT GOING TO DO IT. I also reminded them, I will talk anyone considering one, out of buying one if I can, hopefully, you do the same.