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pigman1's avatar
pigman1
Explorer
Jan 13, 2014

Coach Net Keeping Secrets??

When we purchased the new Bus, the dealer gave us a complementary Coach Net membership for a year, which we appreciated, but didn't use. Since it is about to expire, I was interested in renewing it, and when I received the usual barrage of notices for the renewal, I read them carefully. Unfortunately, none of these were more than Coach Net "How Great I AM" advertising. A statement buried in their documentation says that if there is a discrepancy in the advertising documentation versus their Member Benefit Guide, the benefit guide governs. OK, that's only fair. That's the contract between them and me. So I called and asked for a copy of their Membership Guide to review, AND THEY SAID THEY COULDN'T SEND IT TO ME UNTIL I BOUGHT THE SERVICE.

HUH!!!! Sounds sort'a like "You gott'a pass it before we tell you what's in it" to me and I don't work that way. Didn't believe it then, and don't believe it now.

Customer GONE>

When are these fools going to learn? According to some, P. T. Barnam said there was a sucker born every minute, but I try not to be that one.