Forum Discussion
79 Replies
- JJBIRISHExplorerMy agenda is to do what no one did for me when I asked for information about CN…
And about what CN didn’t tell me on their website… it’s that simple…
If someone ask I offer my opinion based on my experience … I try to be accurate and fact based in my opinion, I am not interested in the popular opinions… I have learned the hard way that the popular opinion isn’t always the best one…
It seems some have a problem with that approach and challenge my thoughts and opinions, this I don’t mind at all, they even suggest that I might be lying or have alterior or sinister motives, this I do mind, but I have tough skin…
I have determined which one is the best for myself from my own experience along with knowledge I have gained because of it… I do not recommend which is better for yourself… just point out beside all of the similarities there are differences and these differences can be important to someone that don’t know they even exist, no one will tell him, and the company hides it…
How you use what I say is your business, you can easily block me I guess if you don’t like it (I have never tried that)…
For any looking for the factual information you can look here…
From the Good Sam website
clickhttp://www.goodsamroadside.com/images/pdf/GRA24469B.pdf
form the Coach Net website
AWOL do not click...
But you can read thought the one and make a list of questions to call and ask of the others…
But remember to document the answers… remember CN own words are In the event there is any inconsistency between the languages of this guide and the information provided by an employee, representative, independent contractor, or sales brochure, the language in this guide shall govern.:) - BumpyroadExplorertore a hole in the sidewall of my truck tire in my driveway . AAA came out and changed it. guess I got lucky?
bumpy - pnicholsExplorer II
NC Hauler wrote:
Per Coach net's contract, they WOULDN'T pull me off MY personal property....HUH???
That reminds me of the main reason I cancelled after over 30 years with AAA - the last several with our motorhome on their Premier plan. Their policy was to not change an inner rear dual flat on our motorhome - even when it was just sitting in our own back yard! They said that the reason for the policy was that we could drive on the other rear dual tire to wherever necessary for repair of the flat dual tire. That was enough for me .... I changed to CN in a flash.
By the way, CoachNet's Premier plan was way less $$$ per year than AAA's Premier plan. - NC_HaulerExplorer
wny_pat wrote:
wbwood wrote:
CoachNet will tow to the closest adequate facility no matter what the distance. They have towed a motorhome form Alaska to a facility in the lower 48, and from Newfoundland, Canada to the Cummins facitity in Quebec City, Canada. Now they have not done that for me, but they have gone above and beyond their contract requirement in one incident.
Was just looking at Coach-Net's comparison guide. Over all looks basically the same as GSRA, with the exception that GSRA has the Platinum + that will tow up to 100 miles to a place of your choosing. Coach-Net's top plans doesn't mention that. They still say unlimited towing to the nearest qualified repair facility. Which will be what they determine as qualified.
This is true, they will tow OVER 100 miles if need be, no charge.....As this poster stated, they also went WAY above and beyond for me also in the specific example I described in detail in my earlier post.
Heck, call either's toll free number and get the information "straight from the horse's mouth", so to speak.... - NC_HaulerExplorer
JJBIRISH wrote:
to the OP…
read my first post…
as you can see CN does have their loyal supporters and defenders as does GS… a lot of nice stories and things you like to hear… facts and contracts be damned…
these are the same posters that tell you and warn you of the poisonous extended service contracts…
apparently they have determined for you what contracts are good for you and which are not…
REMEMBER: the agreement is what determines your coverage, it is the binder placed on both parties… it is what gives you specific legal rights… it even tells you this…
since no one can disprove what I have said, it’s now time to resort to the scare tactics… tow operators for a 100 miles won’t tow for GS, but they all love CN…
they will make you pay and get reimbursement if you have GS but not CN… get real…
Bumpyroad, yes there are plenty of tow operators that settle one or a couple of MC because they are busy enough without them… all your statement proves is GS would not have dispatched the same truck… and the comment intended or not only provides a diversion from the real issue…
I could have posted quotes from tow operators, that would not only dispute this but completely reverse it… but why should I… that isn’t the point and it never was…
Wow, so what exactly is YOUR agenda/contribution to this thread:h..Who do you recommend:h At 63 yrs of age, an Engineer, married 43 yrs, 3 kids, 4 grandkids, fought in a war,(USAF),,,I know quite a bit about contracts and the "fine print" as well as life in general,....Haven't quite figured out your gripe, value added statement or whatever it is you are giving??
Most in here aren't illiterate, have excellent reading comprehension and most have FAR more sense than YOU'RE giving them credit for.
What is it you're trying to tell us? Really? The insurance for 1 full year is, $99 to $109 for almost everyone, unless you own a MOHO, then could be $119 or so...we're talking less than $10 a month no matter how you cut it.....not really a big deal for what you get. Change a flat, bring you fuel, tow to a campground at the very least, the truck, or what you're towing or both...seen it...cost to customer...zero...what do you know that NONE of us know here after years and years of either having GS or CN? Enlighten us with something other than bitterness or trying to put others down with "hear say"....
Just exactly what do YOU think the REAL issue is? Per Coach net's contract, they WOULDN'T pull me off MY personal property....HUH??? DOGGONE, they broke they're own contract and did it anyway....I knew that one little tidbit of information, but called them anyway...don't know if I could have found someone in the short period of time to do what I needed done and have no clue what they would have charged...guess you had to be there to REALLY understand what they did for me...and again,,,,,read their contract....they WON'T do what I just stated they would per their contract...BUT THEY DID:h SUP WIT DAT??? - wny_pat1Explorer
wbwood wrote:
CoachNet will tow to the closest adequate facility no matter what the distance. They have towed a motorhome form Alaska to a facility in the lower 48, and from Newfoundland, Canada to the Cummins facitity in Quebec City, Canada. Now they have not done that for me, but they have gone above and beyond their contract requirement in one incident.
Was just looking at Coach-Net's comparison guide. Over all looks basically the same as GSRA, with the exception that GSRA has the Platinum + that will tow up to 100 miles to a place of your choosing. Coach-Net's top plans doesn't mention that. They still say unlimited towing to the nearest qualified repair facility. Which will be what they determine as qualified. - JJBIRISHExplorerto the OP…
read my first post…
as you can see CN does have their loyal supporters and defenders as does GS… a lot of nice stories and things you like to hear… facts and contracts be damned…
these are the same posters that tell you and warn you of the poisonous extended service contracts…
apparently they have determined for you what contracts are good for you and which are not…
REMEMBER: the agreement is what determines your coverage, it is the binder placed on both parties… it is what gives you specific legal rights… it even tells you this…
since no one can disprove what I have said, it’s now time to resort to the scare tactics… tow operators for a 100 miles won’t tow for GS, but they all love CN…
they will make you pay and get reimbursement if you have GS but not CN… get real…
Bumpyroad, yes there are plenty of tow operators that settle one or a couple of MC because they are busy enough without them… all your statement proves is GS would not have dispatched the same truck… and the comment intended or not only provides a diversion from the real issue…
I could have posted quotes from tow operators, that would not only dispute this but completely reverse it… but why should I… that isn’t the point and it never was… - BumpyroadExplorerI've mentioned it before here, but when I had my blowout on I-10, the fella that arrived said that Coach Net was the only one that they accepted without payment, with the others, you had to pay him and get reimbursed.
bumpy - The_TexanExplorer
Dog Trainer wrote:
Out here, that is a common feeling among tow truck operators. In our neck of the woods, GS must bring in a heavy hauler from over 100 miles away, if they can find one that will work for them, as the local companies, 1 mile and 30 miles will NOT take a CS call. All will take a CN call........That is another reason we stay with CN. Also, a "maintained" road is one that is maintained by some local entity and does NOT mean a paved road, Out here that includes ranch roads that are open to public use.
He told me GN also wants to Haggle but before the tow and never after they agreed. He stated he would not tow for GS. - joe_b_Explorer IIBoth companies appear to offer good policies on road service. Forum members using both, that read and understand, what "their" policy covers, appear to feel they get good service.
A year of so back one of the forum members were covered by one of the mentioned road service companies. I had the very same plan. The couple had gone into a Wal Mart while on a trip and when they came out, found their RV engulfed in fire. Total loss it looked to be from her photos. She was very upset because her road service wouldn't tow their burned out vehicle somewhere, wouldn't provide them with a hotel room and food allowance, etc. I got out my policy and reread it again and none of her "wants" were covered. Her vehicle insurance coverage might have do so but not her road service contract.
I think most RVers would be most pleased with either company, after they have read what they are buying and understand that it doesn't cover every act of God that may happen to any of us on the road. The number one item from both companies is that they require you to call them, then they will call the service provider. Normally if you call the service provider yourself, you pay for the service. They have to protect themselves from being scammed like we all have to try and accomplish.
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