We have bought two motorhomes there and wouldn't go anywhere else.
Three years ago we bought a used Monaco mh. They went over it with a fine tooth comb and fixed everything they could find. We ended up with new tires, batteries, slide topper, slide gaskets, toilet. Mike Ballard was our service tech (ask him if you buy one). He checked everything out and found things we would never have found on our own (or not for a while)
When you buy, you have 30 days guarantee. If you are on the road and find a problem, and can't get back to Lazy Days before the 30 days are up, you can call them, make note of the problem and they will fix it for you (under the 30 day warranty) when you can get back. Not that kind of service for many dealers.
If you buy one, do not be in a big hurry to leave their lot. The clock on the 30 day warranty doesn't start ticking until you drive off the lot. We traded one end, so they set us up in the change over area. We kept finding little things that needed fixing, so they kept fixing them. We ended up being there a good while, but it was lucky because the refrigerator chose that time to fail and we got a new 4 door Norcold refirgerator, which was about a $5000 refrigerator.
I can't say enough good about them, however some friends of ours bought an almost new Monaco and ended up being in their "Crown Club" It's where the high dollar rigs are taken care of. They got terrible service. I think it all depends on the technician that is in charge of going over that particular rig. As I said before, ask for Mike Ballard! He was great. Tell him Al and Karen Lueck sent ya!