Well the story gets better. I emailed the dealer at the same time that I made this post. I told them the situation and that I needed the trailer back. I do....I am in the Army and moving from MD to TX. I move out of my house in a month. I am moving my family of 6 into my trailer in a month. The response got was that the trailer would be ready for pickup next WED.
But then....last night I got an email saying that they received the awning yesterday and it was damaged. They said they ordered another that will be shipped in 2-3 weeks. That does not work with my timeline.
But here is the thing....I don't know where else to get the work done at this point. I was also getting the wheel bearings re-packed and some tires replaced. I would like that done prior to my 1800 mile move to TX.
I am not aware of any mobile RV mechanics in my area.
I am beyond pissed. I planned accordinly for something absolutely needed.
Do I have to be one of those complete A___hole customers in order to get what I want? I hate doing that and shoudl not have to.
matt
