Forum Discussion

Jethroish's avatar
Jethroish
Explorer
Oct 15, 2013

Tekonsha Prodigy "nc"

Recently, my Prodigy started showing "nc" all the time. When I apply the brakes, I get the 2 dots but no numbers reading. All the lights on the trailer work as do the trailer brakes.
I checked and cleaned all the connections on both truck and trailer side of the plug. All fuses are good.
I do not believe there is any correlation, but right before this began, I put new brake pads on the front of the truck.
My prodigy unit is 11 years old. Maybe it's just time for a new unit?
I emailed Tenkonsha support but have not received a response.
Any ideas?
Thanks

8 Replies

  • Jethroish's avatar
    Jethroish
    Explorer
    Oct 19, 2013
    mkirsch wrote:
    Also, COMPLETELY unplug the brake controller from the truck so it will reset.

    I had a weird issue with my Prodigy when I replaced the battery on my truck. It was giving all sorts of nonsensical readings. Unplugging it solved the issue.




    Finally heard back from Tekonsha support. That is exactly what they said to do. It worked.
    Some times simple really is the fix.
    Thanks for all the replies.
  • mkirsch's avatar
    mkirsch
    Nomad II
    Oct 16, 2013
    Also, COMPLETELY unplug the brake controller from the truck so it will reset.

    I had a weird issue with my Prodigy when I replaced the battery on my truck. It was giving all sorts of nonsensical readings. Unplugging it solved the issue.

    Don't discount the possibility that there is a wiring issue with the trailer.
  • wcjeep's avatar
    wcjeep
    Explorer
    Oct 16, 2013
    Check truck and trailer connection for loose wire and loose connection.
  • Ron3rd's avatar
    Ron3rd
    Explorer III
    Oct 16, 2013
    RoyB wrote:
    Another easy test is to do is either hook up your truck to a known working trailer brakes system or hook your trailer up to known working truck brake system.

    This should isolate where the problem is located...


    Winning Answer! Do that first! That will eliminate the trailer from the equation and make it a search from the rear bumper forward.
  • BarneyS's avatar
    BarneyS
    Explorer III
    Oct 16, 2013
    The Prodigy has a lifetime guarantee. You should be able to take it to just about any dealer and have it replaced for free if it is found to be faulty.
    Barney
  • RoyB's avatar
    RoyB
    Explorer II
    Oct 15, 2013
    Another easy test is to do is either hook up your truck to a known working trailer brakes system or hook your trailer up to known working truck brake system.

    This should isolate where the problem is located...
  • BurbMan's avatar
    BurbMan
    Explorer II
    Oct 15, 2013
    "nc" = Not Connected, as in not seeing the trailer connection. Do the trailer brakes come on when you apply with the manual lever? If so, I would agree the unit can be declared "wonky" and replaced.

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