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paulbeauchemin's avatar
paulbeauchemin
Explorer
Sep 30, 2018

Trailer not registered as connected

Have a 2015 F350 towing a fifth wheel

When I used to connect cord to the truck the dash would display "trailer connected" and engage brakes

Now that alert is not displayed and brakes do not engage

- trailer lights work
- I've checked the fuses that seem to be related to towing and they all are good
- tried cleaning the plugs

Any ideas what is wrong?
  • ForestRiverInc's avatar
    ForestRiverInc
    Explorer
    Oct 05, 2018
    paulbeauchemin,

    Please accept our sincerest apologies for the issues and any inconveniences as a result of your concerns with your Hemisphere. If this issue has not been resolved, please contact Miranda Blackburn in our service department by visiting this personalized link: http://www.forestriverinc.com/DirectServiceContact.aspx?ID=636746088283268317.

    In order to resolve your concerns as quickly as possible, please use this link to outline your concerns and Miranda Blackburn will respond with 24 hours.

    Thank you,
    Forest River

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