Forum Discussion
Index_Jeff
Feb 26, 2007Explorer
JosephH1 wrote:
I am waiting for my THIRD generator from Parts America. I had called for a refund after the second one arrived heavily damaged, but they were willing to send another before refunding my money. Unfortately, no one sells the unit within a 4 hour drive. Somewhere way back in the pages of this thread I think I remember reading that the units once had L brackets that needed to be removed before operation. Neither of the damaged generators had the brackets installed and I believe the brackets would have prevented much of the damage have experienced.
If the one to be delivered this week is damaged too I am going to get a refund and just wait until my next road trip to see my sister in W Va. and find one there. UPS is also the outfit delivering, and I believe damaging the gensets. I will give you an update when it is delivered this later week.
Joeseph,
It sounds to me like someone is sending you units that have been unpackaged, then returned to the store.
The units were not re-packaged correctly, and thus suffered the damage in shipping.
That said, I actually watched my old UPS delivery guy throw packages out of his van, and then literally kick them uphill in the general direction of the house.
The second time I saw this, I reported it to the local UPS office.
I had lost several packages before I called. Packages that were just tossed at the end of the driveway, and locals would drive by and steal them, because I had no idea the packages were there.
I have a new UPS delivery guy, and the guy is very professional about his job.
Maybe you need a new UPS guy. ;) LOL
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