Forum Discussion
daxxruckus
Oct 09, 2014Explorer
Hey guys, just wanted to relay my experience with the Champion 3500 remote start generator. I got one that came along with my Attitude 19' that I just bought a few months ago. The generator is brand new, I've only started it a handful of times. This weekend I took it out to let it run for a while (The first time running it for more than a minute or two).
After starting it and letting it idle for a while, I noticed that it wasn't idling smoothly, rather was revving up, then back down constantly. I looked it up online and apparently it's called "galloping". I tested it with a heavy load on it, and without any load. Same results regardless.
I called up Champion customer service on Monday, and they were very helpful. The manual that came with the generator says that galloping means that the "Engine Governor is Defective" and to call customer support. I got through to a rep (in the US too!) within 5 minutes, and he was great. He immediately said they would send out a new carb for me to replace. I told him what the manual said about the governor, but he was adamant about the carb needing to be replaced.
Anyway, I should have the new carb in a day or two, and I'll let you guys know if this resolves the issue just in case anyone else has similar problems.
After starting it and letting it idle for a while, I noticed that it wasn't idling smoothly, rather was revving up, then back down constantly. I looked it up online and apparently it's called "galloping". I tested it with a heavy load on it, and without any load. Same results regardless.
I called up Champion customer service on Monday, and they were very helpful. The manual that came with the generator says that galloping means that the "Engine Governor is Defective" and to call customer support. I got through to a rep (in the US too!) within 5 minutes, and he was great. He immediately said they would send out a new carb for me to replace. I told him what the manual said about the governor, but he was adamant about the carb needing to be replaced.
Anyway, I should have the new carb in a day or two, and I'll let you guys know if this resolves the issue just in case anyone else has similar problems.
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