DiskDoctr
Jun 14, 2017Explorer
Aquatainers bad spouts and caps crack...
Like the Aquatainers, but they have a bad habit of cracked spouts and caps.
Sadly, you don't always know they are broken until you flip it to use and it leaks out your precious spring water :E
However, there is a FIX!
5 YEAR WARRANTY!
Call the company https://relianceproducts.com/contact.html
If you don't have the receipt, they'll ask you for the date code on the bottom of the container.
It took a week, but ALL FOUR of our broken ones were replaced at no charge. Yes, I said FOUR. We were careful to store properly and not over tighten.
The new design is quite different, hopefully these will last longer :C
Sadly, you don't always know they are broken until you flip it to use and it leaks out your precious spring water :E
However, there is a FIX!
5 YEAR WARRANTY!
Call the company https://relianceproducts.com/contact.html
Reliance Products
1093 Sherwin Road
Winnipeg, MB, Canada
R3H 1A4
Toll Free: 1-800-665-0258
Telephone: (204) 633-4403
Fax: (204) 633-5193
If you don't have the receipt, they'll ask you for the date code on the bottom of the container.
It took a week, but ALL FOUR of our broken ones were replaced at no charge. Yes, I said FOUR. We were careful to store properly and not over tighten.
The new design is quite different, hopefully these will last longer :C