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DiskDoctr's avatar
DiskDoctr
Explorer
Jun 14, 2017

Aquatainers bad spouts and caps crack...

Like the Aquatainers, but they have a bad habit of cracked spouts and caps.

Sadly, you don't always know they are broken until you flip it to use and it leaks out your precious spring water :E

However, there is a FIX!

5 YEAR WARRANTY!

Call the company https://relianceproducts.com/contact.html


Reliance Products

1093 Sherwin Road
Winnipeg, MB, Canada
R3H 1A4

Toll Free: 1-800-665-0258
Telephone: (204) 633-4403
Fax: (204) 633-5193


If you don't have the receipt, they'll ask you for the date code on the bottom of the container.

It took a week, but ALL FOUR of our broken ones were replaced at no charge. Yes, I said FOUR. We were careful to store properly and not over tighten.

The new design is quite different, hopefully these will last longer :C
  • I've got three Aquatainers I have used for around 6 to 8 years, never had any trouble.

    One winter I accidentally left the Aquatainers filled with water - they froze solid - the only damage was the sides bulged out a bit.
  • I've had good luck with the Aquatainers, but not with my Reliance Hydroller, which constantly leaks when put in the down position (so you can use the spout).
    I even bought a new cap for it but to no avail. The neck on the container itself is deformed (it came out badly out of the plastic mold, I think).

    Anyway, I don't think the originals had the 5 year warranty and it is beyond that now anyway. I've tried wrapping teflon tape around it, but still leaks. Now we just keep it upright and only tilt it down when we need to draw water, but it is a pain to use it that way. (But we do like the fact that it has wheels and doesn't need to be carried when full)

  • RoyB wrote:
    I use two of these AQUATAINERS 7.5 Gallon containers for managing my sink waste water... I drilled a hole down the middle of the cap to push down my 1/2-inch sink water hose into it... When one fills up with gray water I switch the hose to the empty container and the haul off the full container...


    No need to fill the tanks one at a time ... connect them together like this and they'll fill sequentially.



    To the OP - I've been using Aquatainers since the early 2000s, have eight 7 gal, one 4 gal, and the only issue I've ever had is when one cracked when it fell out of the back of my open van and hit the pavement, otherwise they've been faultless. :B
  • That's them, Roy ;)

    The woman on the phone was very polite and I like this product. Glad they stood behind it. I'll continue to recommend them- especially with the new cap and spigot design.

    You have a good way to use them, too ;)
  • RoyB's avatar
    RoyB
    Explorer II
    Which AQUATAINERS are you referring too here...

    I use two of these AQUATAINERS 7.5 Gallon containers for managing my sink waste water... I drilled a hole down the middle of the cap to push down my 1/2-inch sink water hose into it... When one fills up with gray water I switch the hose to the empty container and the haul off the full container...




    Roy's image

    Roy Ken

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