Forum Discussion

roachcoach's avatar
roachcoach
Explorer
Apr 20, 2014

Direct TV

We have Direct tv with 2 hd receivers with a 3500 Winegard Satellite dome . It works great and am very happy with it. My only issue with it is whenever I turn the generator on we lose the signal and have to reboot and wait while it does it .
  • The specific receiver you are using is also important so be sure you are using a receiver with a model number of H24 or lower.
  • Hi CA Traveler thanks for all the info. Camping now and receiver is home. The receiver works in the house just fine and the antenna has been set for DTV on the dip switches. I went through all the suggested settings with DTV support, all failed, but then after I stopped because of rain. Will compare your suggestions when home again. Glad to hear someone has a 3500 that works!

    If your inverter is connected to the battery system why would it restart? 12v wire too small and dropping voltage?
  • Mfreyder wrote:
    I have the same antenna and DTV on a used MH we bought a couple months ago. I can't get the unit to work. Not sure of it is a receiver setting or LNA in the antenna. Have spent many emails with Winegard and DTV trying to figure it out.

    Since you bought used the antenna could be set for Dish instead of DirecTV or the cabling between the antenna and the receiver is either incorrect or damaged.
    Remove the dome and verify that the dip switches are set correctly, verify that you are NOT using a DirecTV receiver with a Model # of H25 or higher and then run a coax directly from the antenna output labeled "main" to the receiver input. Follow all the receiver setups listed above but even then sometimes a receiver hard reset is required after the antenna locks on. Since the dome will be off you can let the antenna search while you can see it to verify that it is stopping in the correct direction.
  • Hopefully this setup guide will be helpful.

    Receiver Setup: After banging my head against a rock several times trying to reproduce the setup I made these instructions which may help others. Different dish types and TVs required additional setup. Different TV types also meant that the DTV remote would not work both TVs. Dish pointing is not included.

    Here are the receiver setup instructions I used when moving the HR24 receiver from home HD to the 18” round portable SD dish for the MH. Note: The HR24 is a dual tuner DVR (connect 2 coax cables) but that is not a factor in the setup.

    Home – Slimline 5 Dish and HD Channels

    1. Install 2 B-Band Converters and all cords
    2. Turn on receiver wait for setup to complete (about 6 minutes).
    3. Menu-Settings & Help-Settings-Display-TV Ratio: Widescreen 16:9
    4. Menu-Settings & Help-Settings-Display-TV Resolutions: Check all resolutions.
    5. Menu-Settings & Help-Settings-Display–Video: On, Pillar Box, Dark Gray
    6. Menu-Settings & Help-Settings-Display-Preferences-Guide HD Channels: Hide SD duplicates.
    7. Menu-Settings & Help-Settings-Satellite-Repeat Satellite

    Setup: Dish setup: Option 4–Slimline 5 02: Multiswitch Dual. To confirm: Menu-Setup-System Setup-Info & Test-More System Info and confirm dish type

    MH – Portable 18” Dish and SD Channels Only

    1. Do not install B-Band Converters
    2. Plug in all cords. Turn on receiver wait for setup to complete (about 6 minutes)
    3. Menu-Settings & Help-Settings-Satellite-View Satellite Strength-Satellite 101, final check after aiming the dish
    4. Menu-Settings & Help-Settings-Display-TV Ratio: Standard 4:3
    5. Menu-Settings & Help-Settings-Display-TV Resolutions: Check 480i only
    6. Menu-Settings & Help-Settings-Display–Video: On, Pillar Box, Dark Gray
    7. Menu-Settings & Help-Settings-Display-Preferences-Guide HD Channels: Hide HD duplcates. Note: This takes a few minutes to change.
    8. The MH Portable dish will not receive/record HD and will display ln not found for HD channels.
    9. Menu-Settings & Help-Settings-Satellite-Repeat Satellite

    Setup: Dish setup: Option 1 – 18” round dish 02: Multiswitch Dual. To confirm: Menu-Setup-System Setup-Info & Test-More System Info and confirm.

    The only practical mounting for the receiver in the MH was vertical in a cabinet and that required the use of a RF remote which the HR24 supports. Switching back to the IR remote for home was tedious since the front panel had to be used to switch the remotes. Before long I purchased a second RF remote to use at home. Each of the RF remotes was programmed to support their respective IR TVs which was another reason for having the 2 remotes. Programming the remote can be found under Menu-Settings & Help-Settings-Remote Control-Program Remote.

    Later I added a HD SWM dish to the MH and used these settings for the MH. Note: The MH TV is HD and Widescreen. The HR24 receiver will also operate with the single SWM coax.
    MH – HD Dish – SWM Dish and HD Channels

    1. Do not install B-Band Converters
    2. Plug in all cords. Turn on receiver wait for setup to complete (about 6 minutes).
    3. Menu-Settings & Help-Settings-Display-TV Ratio: Widescreen 16:9
    4. Menu-Settings & Help-Settings-Display-TV Resolutions: Check all resolutions.
    5. Menu-Settings & Help-Settings-Display–Video: On, Pillar Box, Dark Gray
    6. Menu-Settings & Help-Settings-Display-Preferences-Guide HD Channels: Hide SD duplicates.
    7. Menu-Settings & Help-Settings-Satellite-Repeat Satellite

    Setup: Dish setup: Option 17 Swimline-3S(SWM), 01: SWM, Dual. To confirm: Menu-Setup-System Setup-Info & Test-More System Info and confirm dish type
  • Mfreyder wrote:
    I have the same antenna and DTV on a used MH we bought a couple months ago. I can't get the unit to work. Not sure of it is a receiver setting or LNA in the antenna. Have spent many emails with Winegard and DTV trying to figure it out.
    Find a friend and connect up to a know working dish and/or connect your receiver to his dish. Could be a home or RV and all you need is some coax.

    I'll find and post some setup information that I developed which might help you.
  • I get the same restart from my inverter which has a pass through. I'm considering a UPS or second inverter.
  • The interruption of the 110v power is causing the restart. You need to have the receiver connected to a inverter that is battery powered and supplies the TV and receiver. Then switching 110v sources will not affect the receiver. My inverter also runs my fridge so it runs off DC and not gas while moving.

    I have the same antenna and DTV on a used MH we bought a couple months ago. I can't get the unit to work. Not sure of it is a receiver setting or LNA in the antenna. Have spent many emails with Winegard and DTV trying to figure it out.
  • You could buy a little UPS like for a PC. It also happens when the power flickers.

About Technical Issues

Having RV issues? Connect with others who have been in your shoes.24,208 PostsLatest Activity: Feb 25, 2025