There are many reasons an ICE maker may fail to make ice.. Depending on options on the RV in the first case:
1: The ice maker is a 120 volt device.. SOME RV's have two outlets in the fridge's outside compartment, one for SHORE power one for INVERTER power, the ice maker is supposed to be plugged into the latter,, Since my RV did not come with an inverter (I added it later) I do not have that. Thus no shore power no ice maker.
Second, it needs water.. In my case the shut off valve is in that same compartment (Frige, outside) on the other side of the compartment.
Next. there is the bail on the ice maker, DOWN is on, UP is either off, or cycling.
Next we have the temps inside the freezer. I think it is 29 degrees, above that no ice maker operation.
Next we have TIME. takes quite a bit of time, it has to get down to 29 before it cycles
Next we have water pressure, too little and you wont have an ice crescent big enough to push out.
The adjustment may be off (Yes there is an adjustment)
A plug could be "not properly connected"
The solenoid could be bad
The line from the solenoid to the ice tray split and leaking (You said brand new though so I doubt that)
you must have pressure in the water line.
IF it worked, and does not, ICE can build up on the water "Chute" and clog it so that no water can flow. (DEFROSTING helps here).
And finally.. Dang thing could be defective. Or improperly installed.