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Williebago's avatar
Williebago
Explorer
May 12, 2022

Residential refrigerator door shelf failures

We have a 3 year old Whirlpool 10 cu ft fridge that keeps having the tabs which are molded into the door to hold the door shelf fail as we drive down the road. The door is made with a SS outer metal skin and a 1/32 molded inner liner with the door shelf tabs. The door is then blown with a foam insulation. The molded tabs are supposed to be the anchor points for the clear plastic door shelves. After only 9 months, and 9,000 miles the first tab broke and the Newmar dealer arranged to have Whirlpool replace the door (only fix possible) under warranty.

Due to Covid and the fact that they won't make a door until one is ordered, the replacement door took 6 months to get and 30 minutes to install. Last weekend after 15 more months and another 9,000 miles the same tab ripped out again. No warranty help this time from Whirlpool or Newmar. Got a price check today on a replacement door and it confirmed what I suspected and the cost of the door at $575 is more than the cost of the entire refrigerator.

It is a very poor design to put that type of unreinforced tab on a door, but it probably works on a fixed unit in an apartment, but not in a rolling earthquake like an RV.

Anyone else had this type of a problem and if so, what did you do to resolve it?
  • Same problem for us. I fixed it on the road by laying in a blob of JB Quick. Push some inside the hole, smoosh the broken pieces over the blob of JB and finally shape the outside smooth with wet fingers.

    All this must be done in under five minutes as that is how fast JB sets up. Be sure to get JB Quick, the regular stuff will not work cause it will sag during the longer set up time.

    I did mine on a running cold fridge, put the shelf back in the next day and that was the end of that. :B

    If your repair is a little too big, the JB can be sanded or filed down to fit.

    If you have not used JB Quick before, practice with a small blob on a piece of cardboard to see how it works before applying it to your fridge. Read the directions on the package first.

    Keep the heavy stuff out of that shelf.
  • We have a larger Whirlpool Fridge and it has traveled over 50K miles in seven years almost Full Time and hasn't broken anything.
  • Try a glue, and maybe even adding a layer of other material as a stiffener. And load lighter items on that particular section.
  • I had one break on my home fridge. I used glue (I think Gorilla Glue from the colour) Its been holding now for about 5 years. The repair is not visible behind the clear shelf. Mine broke because of a heavy load in it and getting bumped getting something else out.

    Ken

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