Victron battery monitor help
I got it installed, but it won't read any amps. At all. I have double checked that it is wired correctly, and there are no connections to the negative terminal other than the shunt. I get voltage read...
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I solved the problem this evening. I brought home my Fluke Networks cable toner, as it also will do a "wire map". Basically what it does is make sure the connections on a Cat X cable are correct. The Victron uses a 3 pair cable (6 wires) to communicate from the shunt to the display. Sure enough, the cable had a bad end on it. It looked good, but when I cut it off and put a new end on the cable, I went from 1 good pair to 3 good pairs. Problem solved.
I am kind of frustrated with myself for not checking this earlier. I am also slightly frustrated with Victrons customer service. They would only tell me to contact my dealer. I bought it off Amazon, and the selling dealer would not answer my emails. I then tried a couple other dealers, and told them I thought I had screwed it up somehow and was willing to pay for the part, but they had to check to see if they could get the small board that mounts on the shunt. I have still never heard from them either.
I am guessing they would have been more responsive if I had purchased from them, but I offered to pay for everything. At least it is fixed now.
I must not be too frustrated, I bought a Victron pure sine wave inverter. ;)
I tested that immediately to make sure it worked. It works well.
I am kind of frustrated with myself for not checking this earlier. I am also slightly frustrated with Victrons customer service. They would only tell me to contact my dealer. I bought it off Amazon, and the selling dealer would not answer my emails. I then tried a couple other dealers, and told them I thought I had screwed it up somehow and was willing to pay for the part, but they had to check to see if they could get the small board that mounts on the shunt. I have still never heard from them either.
I am guessing they would have been more responsive if I had purchased from them, but I offered to pay for everything. At least it is fixed now.
I must not be too frustrated, I bought a Victron pure sine wave inverter. ;)
I tested that immediately to make sure it worked. It works well.
