2015 powerstroke 440hp/860tq

ricatic wrote:

v10superduty wrote:

ricatic wrote:
It looks like we have a new contender for the "Blue KoolAid King" title...Fish and the Gypsy need to up their game...I must be fair to the fish though...he does get it but likes to poke the bear...

Regards

Ricatic
I wonder if you will clear up something that I think about each time I see one of your posts?

When the "Drumbeat or Drumroll" thread or whatever it was called so way back when it first started, I was a very early poster trying to assure you that Ford would do the right thing. The way I understand how things went down, it was truly a "dealership" problem and Ford took their side instead of the truth? Or something like that..

I think something weird really made Ford go on the "The doors shut on this issue" tangent as I from both a customer and dealership employee viewpoint have always felt they were more than fair.

I understand you feel they were not in your case and tend to agree,
however in my mind your ongoing displeasure should be with the dealership who caused this but you probably can't do much to hurt them so I guess I can follow your logic to keep the heat on Ford.

Here is my question...

When you were in the heat of the situation and laying out your list of the bad things Ford had done to your "family" you mentioned that they had cancelled a Lincoln dealership owned by (I believe you said) your wifes family?
You had said they had 2 really good diesel techs and a few other things I can't recall.

**Is that situation partially causing your ongoing pressure to put down Ford? **

The reason I ask is I just can't understand caring on with this program over a "truck" that's out of your life now.
It just seems there must be more to it to me. :h

Just very curious so no reply needed if you feel its not warranted.

Your memory is almost correct...but Deb's family has never owned a Ford dealership of any sort...the dealership you are referencing was a small town dealership that the same family owned for over 60 years...they only sold new Lincoln/Mercury vehicles but serviced all the Blue Oval lines...their service department had 3 diesel techs that each had over 30 years at the same dealership...and a parts department that serviced the entire area dealerships with Genuine Ford Parts. They were far more respected than the Ford dealership two miles away...

The problem was twofold...no room for expansion of their location and a small town sales volume. They were told that they would no longer be a top tier dealer and their allocation was slashed...my ties to them was only the fact that my dad bought cars from them for years...truth is I never bought a car from them but they treated me as well as they did my dad for parts and service...it was a tragedy to see them treated the way they were treated...

Your question about why am I not blaming the crooked dealer that blacklisted my truck for warranty repairs is a fair one. The answer is found in the way Ford handled the situation...Ford ultimately had control over the warranty claim. They built the truck and they provided the warranty coverage...or in the case of failed HPFP's, no warranty coverage...the dispute escalated all the way to the VP level in Dearborn, Michigan...in the end, FOMOCO sacrificed a log time dedicated and loyal customer on the alter of dealership politic's. This was Ford's decision alone...and a Shameful Decision at that...

I have backed off a bit...but when quoted or pushed, I do not stand idly by...especially when the Blue KoolAid Boy's try to bury the poor treatment of not just my family but many others under the clamoring of it just doesn't happen the way it has been told...reality is simple...if Ford can hurt a loyal customer like they did with us...what makes anyone who has a Ford believe they are above having it happen to them...the answer is simple...anyone, no matter how loyal they are to Ford or how great their dealer relationship remains, can be the next victim...and that is a shame...

Ironically, I still get a direct mail flyer from the crooked dealer to either come in for a great deal on either a new vehicle or service...I laugh and just let them waste their money....

Regards

Thanks for replying..
I really don't have a problem with your posts and understand your agenda.
I guess what bothers me personally is how we, who still have and are happy with our Ford products are labelled as "Blue Kool-Aid drinkers"
I take it as you are doubting our sanity, smarts, whatever, but I find it a bit degrading.

The reality is, "IF" your problem had been covered as warranty, that truck would still be in your possession AND it would be a great truck.. :W

So I think the problem isn't really the truck or product but the "event" ??


In any case thanks for explaining the dealership thing and sorry my memory had it as "family" relationship, now that won't bug me. :)