Ford 6L diesel in the news again
Appeals court: Ford committed fraud by selling defective Super Duty trucks Why I've never liked class action...let's the OEM dodge the bigger bullet
Forum Discussion
Like with any consumer product, people don't necessarily never buy a manufacturer's products again if they have problems, but a lot of times it does depend on how the company responds to the problems.
My wife's uncle owned a Ford Taurus wagon that he complained about ignition issues with for a couple years and Ford steadfastly denied any issues existed. One day, they came out to the car on fire under their carport. Luckily, they were able to hold the fire at bay until the fire department arrived to finish the job so the house didn't sustain significant damage. The cause of the fire? It started in the area of the ignition cylinder. Ford continued to deny it was an issue. To this day, my wife refuses to even consider a Ford product based on this. She will tell you that it isn't that the car had issues, but it was the way Ford dealt with it.
My wife's uncle owned a Ford Taurus wagon that he complained about ignition issues with for a couple years and Ford steadfastly denied any issues existed. One day, they came out to the car on fire under their carport. Luckily, they were able to hold the fire at bay until the fire department arrived to finish the job so the house didn't sustain significant damage. The cause of the fire? It started in the area of the ignition cylinder. Ford continued to deny it was an issue. To this day, my wife refuses to even consider a Ford product based on this. She will tell you that it isn't that the car had issues, but it was the way Ford dealt with it.
