Forum Discussion

Kylesmith3021's avatar
Jun 17, 2016

Rookie Mistake

So made a rookie mistake and put a case of water and some suit cases on the top bunk of our new tt...after getting home I found the case of water and the bottles all over the place..We now have a smashed door..how do I get this replaced, call the manufacturer or take it back to where i purchased it??


20 Replies

  • Get a piece of luan, paint with chalk board paint and tack to the front of door...no need to call the dealer, plus you now have a place for notes!
  • Dealer can order a new door.

    You might want to get creative and add a sign, decal, or placard over the damage.
  • Halmfamily wrote:
    Try leaving a full knife block on your kitchen counter, knives will stick in just about anything and wow was the wife mad.


    HA!:):)
  • Try leaving a full knife block on your kitchen counter, knives will stick in just about anything and wow was the wife mad.
  • Dealer first, In a previous TT I owned I had damaged a panel and called the dealer they had bits and pieces for such occasions and gave me one.
  • Many years ago, we ordered a custom size door through the dealer. The manufacturer sent it to the dealer for us. It was a perfect fit. As I remember, it took about 3 weeks to get it. It was well worth the wait.
  • As rookie mistakes go that's not too bad. Most I've seen involve replacing parts of the outside of the TT rather than the inside :) :)
  • I would call the Mfgr and ask who supplies the door. Then call them.
    Always works for me.
  • The dealer. Sorry for your trouble and best wishes for a successful repair.
  • Try the dealer first.
    Several actually if the first says they can't handle it.
    Many manufacturers don't like to deal directly with customers.