Starcraft TT question

SoundGuy wrote:
Our friends' Starcraft 21FBS has no front window ... I'll have to ask him again but as I recall it had something to do with the front diamond plate.

Right, no window, simply a poor manufacturing application where there was no overlap in the cap/diamond plate joint.

However what has made things much worse is the dealer took off the plate and left the trailer to sit outside during the recent weeks of rain we have had each evenings. So now water has run through the entire trailer.

We tried to talk to someone at Starcraft but could not get past the call desk. Seems like a company with the reputation of Jayco would do better than leave someone paying for a product that has to go to the junkyard.

Addy15 wrote:
We also have a 2015 Launch 21FBS and have had no such issue with ours. It could be that the issue mentioned here is not so much an issue with the joint between the front cap and the diamond plate and more an issue with the front window.

Our friends' Starcraft 21FBS has no front window ... I'll have to ask him again but as I recall it had something to do with the front diamond plate.

The problem is really the joint between the front cap and the diamond plate. They were simply butted together with some sealant, which pretty quickly came apart due to the rigors of the road. I looked at a newer model and the front cap overlays the diamond plate on the bottom with a seal between the two. His particular model has no front window.

SoundGuy wrote:

That's curious. :h Friends of ours who were diehard popup campers liked our Coachmen Freedom Express 192RBS so much it was enough to convince them to finally move to The Darkside and purchased a 2015 Starcraft Launch 21FBS which has a virtually identical floor plan. By the end of the first season the front wall had leaked so badly the dealer replaced it entirely under warranty over the winter. Ours friends were told that Starcraft had had this issue with quite a few trailers over this same time period. If this '14 Starcraft is still within it's 2 yr warranty there shouldn't be any reason for Starcraft nor the dealer to step up to the plate and repair the damage.



We also have a 2015 Launch 21FBS and have had no such issue with ours. It could be that the issue mentioned here is not so much an issue with the joint between the front cap and the diamond plate and more an issue with the front window. There was a recall on some Starcraft trailers (including ours) where the glue that was used to install the window failed and allowed leakage into the trailer. Ours, thankfully, was found not to have that problem!

SoundGuy wrote:

Ours friends were told that Starcraft had had this issue with quite a few trailers over this same time period. If this '14 Starcraft is still within it's 2 yr warranty there shouldn't be any reason for Starcraft nor the dealer to step up to the plate and repair the damage.

Yep.. same issue. As mentioned they changed the design so that now there is an overlap of the cap onto the diamond plate.

Issue now is that the dealer has tried to repair and actually made it worse. A child could have done better at slopping sealant over the crack. Plus, it remained outside at the dealer during the resent heavy rains we've had in this area so that now the flooring, walls, internal stud grid, furniture.. all are rotting and molding so badly as to make the trailer unusable.

NCBounder wrote:
My BIL has a '14 Starcraft Launch 26BHS. Love the layout BUT, it has a severe leak between the diamond plate and the front cap. Water has completely rotted the entire front wall, foor, and damaged the furniture. Its still under the 2 year warranty period but he's caught in the crack between dealer and Starcraft. So its sitting on the dealer lot while he still makes the monthly payment to the finance company.

That's curious. :h Friends of ours who were diehard popup campers liked our Coachmen Freedom Express 192RBS so much it was enough to convince them to finally move to The Darkside and purchased a 2015 Starcraft Launch 21FBS which has a virtually identical floor plan. By the end of the first season the front wall had leaked so badly the dealer replaced it entirely under warranty over the winter. Ours friends were told that Starcraft had had this issue with quite a few trailers over this same time period. If this '14 Starcraft is still within it's 2 yr warranty there shouldn't be any reason for Starcraft nor the dealer to step up to the plate and repair the damage.

My BIL has a '14 Starcraft Launch 26BHS. Love the layout BUT, it has a severe leak between the diamond plate and the front cap. Water has completely rotted the entire front wall, foor, and damaged the furniture. Its still under the 2 year warranty period but he's caught in the crack between dealer and Starcraft. So its sitting on the dealer lot while he still makes the monthly payment to the finance company.

I understand they changed the way he front cap/diamond plate are joined on later models so be sure to check it.

I would try to see how that front cap is installed on them.
According to the rv mechanics I spoke to before I bought , I have been told some mfg.'s have had issues with water getting behind those caps causing problems.
I don't remember which one's they were but it's just something you might want to look into.
I would also check on which slideout they use and see if there are any slide mechanism issues with the brand the Starcraft uses. Info is all out there if you search for it. You will have better luck using a web search bar .

We're on our second Starcraft. First was a 2007, had no problem. Now we have a 2016. We love it!

We have a 2006 2500 RKS and love it. Getting ready to head out for a week with it this weekend.

Bill J., Lexington, KY