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wmoses's avatar
wmoses
Explorer
Nov 28, 2013

Suburban oven - repeatedly goes off after a while

I did a search on this forum on this and did not see a clear consensus on this issue, so I thought that I would ask again.

When my wife lights the pilot in the oven, she holds the knob in for 15 seconds or so afterwards then proceeds to set the temperature. After some time (which varies) the oven will go out. This happens every time.

We watched the burner assembly while the oven was one and noticed that while the burner was on (before the set temperature was reached) the pilot light was repeatedly coming on and going out. I expect that when the temperature in the oven reaches the set temperature, the burner flame goes out and, if the pilot is out, it never restarts.

Some responses on other threads suggest that the thermocouple (which controls the gas flow) is too far above the pilot flame and that it should be bent downwards. This is easier said than done using one hand as the assembly is quite stiff and not easily bendable (probably a good thing). Another response said that the control module behind the knob for the oven had to be replaced, and yet another said that the whole oven had to be replaced.

So anyone else have this issue and what was the solution? I'd prefer to not take this in to the dealership although the warranty period is still in effect.

17 Replies

  • We Cant Wait wrote:
    Had the same issue and the problem was with the pilot ASM itself, and was replaced under warranty. The pilot will stay on all the time till the stove burned is lit and then as the burner warms up the oven the pilot will start going on and off like it was starving for fuel it also made a little popping sound. Then when the burner reached temp and went off the pilot would stay off till the oven cooled and the pilot was relit. Pilot ASM replaced under warranty.

    That is the same thing that happens with ours - starving for fuel behavior and soft popping sound too!

    What is "ASM"? I guess that can be bad even when brand new ... :(
  • Had the same issue and the problem was with the pilot ASM itself, and was replaced under warranty. The pilot will stay on all the time till the stove burned is lit and then as the burner warms up the oven the pilot will start going on and off like it was starving for fuel it also made a little popping sound. Then when the burner reached temp and went off the pilot would stay off till the oven cooled and the pilot was relit. Pilot ASM replaced under warranty.
  • If the pilot goes out when it come up to temperature take it in under warranty and have them replace the thermostat! The pilot and burner lite flame are both controlled threw the thermostat. I've had bad ones right out of the box from the factory. Make sure they do a temperature check when they change the thermostat. That's were the oven is set to 350 degrees and allowed to stabilize and check with a calibrated oven gauge, should not be more than +- 50 degrees and yes the factory specification are within 50 degrees!
  • Poppy & Nana wrote:
    Bring it back to the dealer....its under warranty correct??????????

    Yep, that's what I said. ;)

    I'd prefer not to for two main reasons - I will be without the RV for some time and here in Texas we camp year 'round, and also I did not buy it from them buy bought out of state, so you know what that means.

    If I don't get any solutions here I may have to bite the bullet, but am still hoping someone here had the same problem and had a good DIY solution.
  • wmoses wrote:
    ScottG wrote:
    I bought a TC years ago that had the same problem. Thinking the thermo-couple may be dirty I placed a heavy rag under it and sprayed it down with carburetor cleaner. Lot's of black junk came off it and it worked perfectly ever after.
    So it won't cost much to give this a try even if it doesn't work.

    Good luck,
    Scott

    Scott - thanks for the tip but this is a new RV and a new oven, so the thermocouple should not be dirty. Also if I recall correctly it did it from day one and we've only been out in the RV 3 times since buying it late August.

    I have carb cleaner at home (camping now) and will give this a try because, as you said, it can't hurt.


    Bring it back to the dealer....its under warranty correct??????????
  • ScottG wrote:
    I bought a TC years ago that had the same problem. Thinking the thermo-couple may be dirty I placed a heavy rag under it and sprayed it down with carburetor cleaner. Lot's of black junk came off it and it worked perfectly ever after.
    So it won't cost much to give this a try even if it doesn't work.

    Good luck,
    Scott

    Scott - thanks for the tip but this is a new RV and a new oven, so the thermocouple should not be dirty. Also if I recall correctly it did it from day one and we've only been out in the RV 3 times since buying it late August.

    I have carb cleaner at home (camping now) and will give this a try because, as you said, it can't hurt.
  • I bought a TC years ago that had the same problem. Thinking the thermo-couple may be dirty I placed a heavy rag under it and sprayed it down with carburetor cleaner. Lot's of black junk came off it and it worked perfectly ever after.
    So it won't cost much to give this a try even if it doesn't work.

    Good luck,
    Scott