BigToe wrote:
Many people who sell cars do so as a last resort. Their situation is already desperate. They cannot afford a single one of the cars or trucks that you know so much about. They may be struggling through a career transition, when their manufacturing job got outsourced overseas. They may have returned home from 10 years as a combat soldier, without a college degree or any work experience in a civilian trade. They may have earned a doctorate degree in the Ukraine, and are here to escape the conflict. They may have raised a family as a stay at home parent, and through a sudden divorce after the kids are grown, find themselves needing to earn a living in a world that passed them by while they were attending to their children. They may speak 5 languages. They may have traveled the world. They have have done anything. Or nothing. But they are human beings.
Well stated. And, at least they are working instead of sitting around collecting government checks.
Most salespeople I have encountered are not familiar with their product, but that's OK because I am familiar with their product. But, the knowledge of the salesperson should not cause someone to choose a different brand. That makes no sense. If someone really wants a Cadillac CTS-V but the salesman at the Kia store really knows the product details on the Kia Rio, I guess you'd better just go buy the Kia ?!?!?