bsbeedub wrote:
I’m curious all of you motor heads and motor geeks (and that is said with the utmost respect.)
I’m doing what I can to get a new engine. I’ve told customer care over and over that a new engine is all I’ll accept. No new cylinder head. I told the service dept. if the new head comes in, DO NOT put it on the engine. I haven’t lost my cool or cursed at the agent. All of us have been very professional.
Legitimate question... What would you do if they refused the new engine? I can DEMAND a new engine all I want but if they refuse what can I realistically do? If the only way I get my truck back and on the road is a new head what can I do?
Tell them to give you a 10 year 150,000 mile warranty on it along with free loaner of like truck if it breaks down.