Unfortunate report on new Ram
From an earlier thread we ordered and got our brand new Ram 3500 6.4 on August 23. We were in the process of putting 500 miles on her so we could change the rear differential fluid to take her on our ...
Forum Discussion
bsbeedub wrote:
The saga has ended but not to my liking. FCA refused to give me a new engine and a new cylinder head arrived at the dealer yesterday and the engine was reassembled today. We have our truck back so we’ll see how the repair goes. I’m going to have to trust the mechanics who did the work.
I could have complained and refused the new head until the cows came home but, you know, I really needed my truck. Transportation and all. We don’t have the extra money to hire a lawyer so we were really at FCA’s mercy.
I appreciate all the suggestions and info and if there is another chapter to this story, I’ll let you know.
Keep in mind many mechanics are professional and competent. My son maintains many single engine aircraft for a living. There are well documented procedures and specifications covering engine repair. I would encourage showing some faith and be on a first name basis with the lead mechanic.
Good luck to you,
Stu
