Warranty issue. In need of advice please.
I purchased a brand new TT in October 13. The unit was only used for 3 local trips this past summer to familiarize my family with camping before we took the TT on a 2200 mile trip in August 14. I'd no...
Forum Discussion
Gee, ask a question and get an English lesson to boot. I would have preferred an opinion, answer..........or no response. Wow.
I agree about checking to make sure the "fix" was done correctly.
I would work with your dealer and submit a claim with all receipts related and ask for reimbursement. Ask for what's reasonable. Pain and suffering may not include a dollar figure but it might be good towards some concessions in the parts and service departments in the form of discounts. If you find you aren't getting much attention there, most manufactures have a customer service. A letter detailing your experiences followed up by a phone call and finding a sympathetic ear . Reasonable requests towards customer service are hard to ignore. A lot of those manufactures have people that read these forums and they know we talk to a bunch of other RV. People who are planning on buying in the near future (like.......me)
By the way what is the name of this manufacture?
I agree about checking to make sure the "fix" was done correctly.
I would work with your dealer and submit a claim with all receipts related and ask for reimbursement. Ask for what's reasonable. Pain and suffering may not include a dollar figure but it might be good towards some concessions in the parts and service departments in the form of discounts. If you find you aren't getting much attention there, most manufactures have a customer service. A letter detailing your experiences followed up by a phone call and finding a sympathetic ear . Reasonable requests towards customer service are hard to ignore. A lot of those manufactures have people that read these forums and they know we talk to a bunch of other RV. People who are planning on buying in the near future (like.......me)
By the way what is the name of this manufacture?
