What is the problem with Camping World?
So I've seen a lotta people bad mouth CW in another post I had but not any real specific reasons. Why should I not go there? They do leave a bad taste for me after that nearly 2k extra fees but why do...
Forum Discussion
profdant139 wrote:
Well, maybe I am naive, but I for one appreciate their retail inventory. Yes, the prices are high. But when you really need that left-handed door latch for your screen door (and yes, there are lefts and rights), CW has it in stock.
And the sales staff often knows a lot more about the parts in question than I do.
I have never taken my trailer there for service, so I can't comment about that end of the business.
My attempt at buying parts was exactly the opposite. I replaced a toilet and discovered that the ABS toilet flange was cracked. I went to CW and was fairly confident that they would have one in stock. The counter help could not function without a make and model number of the toilet. I patiently explained that this was a generic flange that had nothing to do with a specific toilet, and would not be found on any information regarding the toilet. She insisted on going through parts diagrams, as I noted that the flange was not there, nor should it be. I even asked another employee at the counter, and had a quick conversation with a service manager. It became pretty obvious that all three had zero experience, or knowledge of how a toilet works, and what it is actually attached to in an RV, as they all said that you can't get the right part without knowing the brand, model and ever the serial number of the toilet.I thanked her for trying, and drove half a mile down the road to a large local RV dealer. Five minutes later I was in the parts department, and rooting through their big bins of ABS sewer fittings, until I found what I needed.
The difference between the experiences is the difference between needing help at a big car parts chain, or going to see the counter guy at your independent NAPA. NAPA guy has been there for two decades, and spends his free time getting his dirt track car ready to race, or fixing his tractors. Big chain guy doesn't know his elbow from his ear, but can scroll through the parts computer for hours, finding and learning exactly nothing. Not a ding directed toward CW, just the way it is in our society at the moment.
