Ford's answers to the NHTSA 6.7 Investigation

Rick

To be fair, post the links to replies from VW, GM, etc.

NewsW wrote:
Rick

To be fair, post the links to replies from VW, GM, etc.

I would but I do not have the links

Regards

Wow.

I dunno about you, but I like to understand how stuff works, before doing anything with it.

Did you link this to FTE too?

I don't understand why ford is denying there is a problem. On the first page of the article it states "Ford understands that there is no alleged defect with respect to any of its vehicles and is
providing this information as part of the agency's investigation of another manufacturer's
vehicles."

There clearly IS a defect in the vehicle, even if it is Bosch's fault. GM uses the same pump and have had the same issues as some of the Fords with the cp4 pump. However, GM must be admitting there is an issue with the pump as they are fixing these issues under warranty. Its almost as if Ford knows they have to hit a home run with this new engine and by denying there are problems with the engine, the engine is perfect.

I don't know who to blame more, Ford for using a pump that was not designed to operate within the lubricity ratings of USA diesel fuel, or Bosch for selling Ford the pump in the first place. In either case, I believe ford has a responsibility to its customers who are having problems with their truck, and then Ford should have recourse with Bosch.

I am in the landscaping industry and if I install an inferior product on a customer's property and the product fails within my warranty period, who should the customer expect to rectify the problem? I believe the customer should come to me, as I was the one who sold them the product, then I will go the material manufacturer in order to mitigate my losses if it truly was a manufacturing defect, and not a mistake on my part, i.e. the installation of the product.

In the interest of fairness and thoroughness, the NHTSA investigation covers many makes with the Bosch diesel fuel injection pump.

GM, Chrysler, Mercedes, VW, BMW, Ford...

The list of documents is here:

http://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=EA11003&docType=INV

Name Description Size (KB)
INOA-EA11003-5971.PDF OPENING RESUME APPROVED 197
INPR-EA11003-48540.pdf IR TO PEER - MERCEDES; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE THAT RESULTED IN LOSS OF MOTIVE POWER OR ENGINE STALL. * 10/07/2011 * P 777
INPR-EA11003-48542.pdf IR TO PEER - VOLKSWAGEN; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE IN CERTAIN MODEL YEAR 2009 THROUGH 2012 VOLKSWAGEN AND AUDI VEHICLES. * 10/07/2011 * P 1389
INPR-EA11003-48544.pdf IR TO PEER - BMW; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE. * 10/07/2011 * P 773
INPR-EA11003-48546.pdf IR TO PEER - CHRYSLER; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE. * 10/07/2011 * P 773
INPR-EA11003-48548.pdf IR TO PEER - GENERAL MOTORS; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE. * 10/07/2011 * P 769
INPR-EA11003-48550.pdf IR TO PEER - FORD; TO INVESTIGATE COMPLAINTS OF HIGH PRESSURE FUEL PUMP FAILURE. * 10/07/2011 * P 766
INRD-EA11003-45602P.xlsx VW 4-20-2011, EXHIBIT TO REQUEST 1, PRODUCTION DATA(EXCEL DATEBASE) 4281
INRD-EA11003-45603P.xlsx VW 4-20-2011, EXHIBIT TO REQUEST NUMBER TWO DATA (EXCEL DATEBASE) 43
INRD-EA11003-45604P.pdf VW 4-20-2011, EXHIBIT TO REQUEST 4, REQUEST NUMBER FOUR DATA 1467
INRD-EA11003-45605P.xlsx VW 4-20-2011, EXHIBIT TO REQUEST 5, WARRANTY DATA(EXCEL DATEBASE) 84
INRD-EA11003-45606P.xlsx VW 4-20-2011, PE FUEL SAMPLE SPREADSHEET UPDATE (EXCEL DATEBASE) 25
INRD-EA11003-49621P.pdf BMW 12-22-2011 ATTACHMENT FIELD REPORT, DEALER FIELD REPORTS, CONSUMER-COMPLAINTS Q7 & Q4 494
INRD-EA11003-49622P.xlsx BMW 12-22-2011, REQUEST-NUMBER-TWO-DATA (EXCEL DATEBASE) 26
INRD-EA11003-49623P.xlsx BMW 12-22-2011, REV. 1, PARTS SALES & Q11-19 (EXCEL DATEBASE) 548
INRD-EA11003-49624P.xlsx BMW 12-22-2011, PRODUCTION-DATA & MISFUELLING DATE (EXCEL DATEBASE) 956
INRD-EA11003-49625P.xlsx BMW 12-22-2011, WARRANTY-DATA (EXCEL DATEBASE) 140
INRD-EA11003-50061P.mdb CHRYSLER 12-9-2011, ENCLOSURE 1 - PRODUCTION DATA (ACCESS DATEBASE) 57988
INRD-EA11003-50062P.pdf CHRYSLER 12-9-2011, ENCLOSURE 4 - FIELD DATA 19266
INRD-EA11003-50063P.pdf CHRYSLER 12-9-2011, ENCLOSURE 7 - FIELD DATA, 20623126, LETTER 65
INRD-EA11003-50064P.pdf CHRYSLER 12-9-2011, ENCLOSURE 10 - DEALER-FIELD COMMUNICATION 240248
INRD-EA11003-50065P.pdf CHRYSLER 12-9-2011, ENCLOSURE 14 -DIAGNOSTIC TROUBLE CODES,PICKUP DIESEL FUEL SYSTEM DIAGNOSTIC TROUBLE CODE LIST 103
INRD-EA11003-50066P.pdf CHRYSLER 12-9-2011, ENCLOSURE 17 - INFINEUM FUEL SURVEYS 37472
INRD-EA11003-50068P.zip GM 12-9-2011, ATT_1, Q_01_PRODUCTION DATA (ACCESS DATEBASE) 3136
INRD-EA11003-50069P.zip GM 12-9-2011, ATT_1, Q_03_REQUEST NUMBER TWO DATA (ACCESS DATEBASE) 424
INRD-EA11003-50070P.pdf GM 12-9-2011, ATT_1, Q3, 10, 13, 14, 15, 17 & 19 3111
INRD-EA11003-50071P.zip GM 12-9-2011, ATT_1, Q_06_MISFUELLING DATA (ACCESS DATEBASE) 30
INRD-EA11003-50072P.zip GM 12-9-2011, ATT_1, Q_08_WARRANTY DATA (ACCESS DATEBASE) 88
INRD-EA11003-50073P.pdf GM 12-9-2011, ATT_1, Q_18 4262
INRD-EA11003-50074P.xls MERCEDES 12-9-2011 ATTACHMENT 1 - PRODUCTION DATA (EXCEL DATEBASE) 7308
INRD-EA11003-50075P.XLSX REDACTED MERCEDES 12-9-2011 ATTACHMENT 2 - REQUEST NUMBER TWO DATA - CONFIDENTIAL (EXCEL DATEBASE) 13
INRD-EA11003-50076P.XLSX REDACTED MERCEDES 12-9-2011 ATTACHMENT 4 - WARRANTY DATA - CONFIDENTIAL (EXCEL DATEBASE). 23
INRD-EA11003-50077P.pdf MERCEDES 12-9-2011 ATTACHMENT 5, 6, 7, 8, 9, 10, 11, 12, 13 & 14 2383
INRD-EA11003-50103P.pdf FORD 1-20-2012 APPENDIX B, E, F1, F2, F3, F4, I, J, K1, K2, M1 & O 111318
INRD-EA11003-50104P.zip FORD 1-20-2012 APPENDIX A (ACCESS DATEBASE) 3416
INRD-EA11003-50106P.pdf FORD 1-20-2012 APPENDIX D PART 1 OF 2 237481
INRD-EA11003-50107P.pdf FORD 1-20-2012 APPENDIX G, NON-CONFIDENTIAL ENGINEERING REVIEW 12889
INRD-EA11003-50108P.pdf FORD 1-20-2012 APPENDIX G, NON-CONF FIELD COMMUNICATIONS 4603
INRD-EA11003-50109P.pdf FORD 1-20-2012 APPENDIX L 45283
INRD-EA11003-50110P.pdf FORD 1-20-2012 APPENDIX P 9416
INRD-EA11003-50360P.pdf FORD 1-20-2012 APPENDIX D PART 2 OF 2 141772
INRE-EA11003-49626.pdf MFR RESPONSE EXTENSION - REQUESTING UPDATES TO INFORMATION REQUEST FOR QUESTIONS 1 THROUGH 5. * 03/10/2011 * P 26
INRL-EA11003-45601P.pdf VW 4/20/2011 LETTER TO ODI 200
INRL-EA11003-49620P.pdf BMW 12-22-2011 LETTER TO ODI 419
INRL-EA11003-50060P.pdf CHRYSLER 12-9-2011 LETTER TO ODI 647
INRL-EA11003-50067P.pdf GM 12-9-2011 LETTER TO ODI 903
INRL-EA11003-50101P.pdf MERCEDES 12-9-2011 LETTER TO ODI 630
INRL-EA11003-50102P.pdf FORD 1-20-2012 LETTER TO ODI 5455

2003silverado wrote:
I don't understand why ford is denying there is a problem. On the first page of the article it states "Ford understands that there is no alleged defect with respect to any of its vehicles and is
providing this information as part of the agency's investigation of another manufacturer's
vehicles."

Give Ford a break.

That is the lawyering that has to go on the first sentence.

If they KNOW there is a defect, they have a finite period of time when they are legally required to report the defect to NHTSA or they are fined.

Based on evidence to date, there is no clear evidence that they know there is a problem yet.

Now, lets help everyone along to understand what the problem is.

goducks10 wrote:

Don't read it!

Too bad i traded in one of those horrible 6.4 diesels that had 100k miles with zero issues for this horrible 6.7!

Quick someone come take this thing off my hands before the fuel pump stops working!!

Thanks Ric. Will read when I get a chance.