Grand design Customer service?? LOOK AT THIS
So I bought a new Grand Design 328M and all I hear is how great they are etc. well here we go, My pamphlet that I got when looking at the trailer shows they have blue tooth stereo, Hey Great, I ask ...
Forum Discussion
The content of these trailers changes constantly for many reasons. HOWEVER, the salesman and RV dealership should be aware of current changes to content. A simple call to the regional rep could have saved this from happening. I am guessing that the salesman would have told him anything to close the sale. The dealership should make it right. Stating that the stereo is garbage anyway and that it should be replaced is silly. This is about keeping your word. IF the dealer said it has Bluetooth and it doesn't and that is obviously a main feature the customer wants, guess what, it leaves the yard with a Bluetooth stereo, simple as that.
