Grand design Customer service?? LOOK AT THIS
So I bought a new Grand Design 328M and all I hear is how great they are etc. well here we go, My pamphlet that I got when looking at the trailer shows they have blue tooth stereo, Hey Great, I ask ...
Forum Discussion
Brett Rahn wrote:I never order anything based on a sales pamphlet or brochure. Like what was already stated: there is always a disclaimer. However, if the dealer says yes, I would have expected it to be there. And if it was listed on the build sheet, it definitely should have been there. No excuses! The manufacturer or the dealership should have made it right on their dime.
My issue is with any rv I don't care who or what it is there is always a grey area. Like said above it showed it on build sheet, dealer says yes, and sales pamphlet shows it twice,
I currently have a new TT on order. My dealer sent the order to the manufacturer with a number of added options , several standard items that I wanted deleted, and a couple of modifications. The manufacturer then faxed a build sheet with all the changes listed item by item to be signed by me and returned to them. I will not accept the new TT if it does not come in as specified on the build sheet.
