Grand design Customer service?? LOOK AT THIS
So I bought a new Grand Design 328M and all I hear is how great they are etc. well here we go, My pamphlet that I got when looking at the trailer shows they have blue tooth stereo, Hey Great, I ask ...
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Part of the problem is in the way Furrion numbers their systems. Our Grand Design 385TH was supposed to come with a 1200 in the front - it has an HDMI output and optical and coaxial audio inputs. Furrion came out with a 3100, with a really slick "advanced" looking display and a higher model number. You'd think it would at least have what the lower models do.
Nope.
It lacked HDMI and the digital audio connections. We needed those features for part of the A/V distribution system we had planned.
I contacted Grand Design and they sent us a 1200 even through they didn't have to. They didn't realize that the higher model number, newer looking unit had fewer features.
Nope.
It lacked HDMI and the digital audio connections. We needed those features for part of the A/V distribution system we had planned.
I contacted Grand Design and they sent us a 1200 even through they didn't have to. They didn't realize that the higher model number, newer looking unit had fewer features.
