Yeah, I'd start looking at the controller itself. Check that connection, should be a prewired harness that's vehicle specific to YOUR vehicle. From there start looking at the rear of your truck and look for bad connections there.
There's an outside chance your rear socket is messed up (corroded), that's what happened to me a few years ago. I usually got an error code tho.
Its frustrating for sure, take your time you'll find it.
Dan