Can anyone explain why I just had my prescription intercepted by walmart without ever requesting a transfer from walgreens? This may be off topic, but I found this thread while trying to figure it out. I requested my medication refill through the walgreens app, like I do every month. However, due to a bizarre "technical glitch", as they called it, at Walgreens a few months ago, I have had to start filling ONE of my medications at Walmart. Walgreens recently aquired a local chain of grocery store pharmacies in our area which has caused an array of issues to arise within thier system. One in particular, was the complete rejection of the main prescription medication that I'm required to take daily. The system absolutely would not accept the order and kept giving an error message saying that it did not recognize the drug at all...despite having my doctor send it to 3 different walgreens/brookshires locations. We ended up having to cancel it completely and send it to Walmart, which I tried to avoid because I know it causes my PMP score to rise and due to the controlled substance that I take regularly, I try not to use more than one pharmacy. However, I have only ever filled that ONE single med there, and my doctor sends all my other medications to the same walgreens that I've always used. Circling back to the point of this post, after requesting refills on my meds through the walgreens app, I was instantly alerted that my trazadone was delayed due to an insurance problem. This is not uncommon and didn't spark any concern as I would just resolve it when I got there to pick up the rest of my meds. The estimated time of pickup wasn't until 6 pm so I went about my day as usual. But then, I received a text telling me that my TRAZ was ready for pickup and I thought, "oh well I guess the insurance situation has been resolved". I soon realized there was only one txt and I looked on my walgreens app to see if they had finished ALL of the orders, 4 in total. But when I checked, I saw that the same insurance error was present and that the order had NOT been completed at all...which was strange. So I looked back at the text only to see that it was not from Walgreens at all, it was from Walmart. I need to add that when I picked up my script from Walmart 4 days ago, I deliberately asked the pharmacist if there were any other medications sent over by my doc just to be sure, and they checked and said, "Nope. Just the one, that's all we've gotten"....so how coincidental is it that 4 days later, without any stimulation to Wal-Marts system or store wide database at all, they all of a sudden have a prescription that I NEVER requested nor attempted to request, to be transferred to Walmart, and is suddenly ready to be picked up not even an HOUR after requesting a refill for the exact medication through walgreens, who delayed it due to insurance issues???? What the h$@% is going on there? It doesn't seem ethical at all and I feel like my private sensitive medical information is just dangling by a digital thread at this point for any takers who's interests seem to align with my healthcare needs. HAS ANYONE ELSE EVER EXPERIENCED SUCH A PHENOMENON WITH THESE 2 ENTITIES?? It's really bugging me....any perspective or insight would be greatly appreciated. ❤️
You are responding to a topic that's 11 years old and has nothing to do with RVs. I suggest you post your inquiry on a pharmacy forum or call them directly.
sch911 wrote:
You should not be asking them to create new profiles, but rather have them transfer your existing profile to the new store. Perhaps that is your issue?
