Lazy Days lives up to its name "Lazy" especially the service techs. They would rather not fix anything they can avoid.
I had a problem wiwth my shower Door and I had Tiffin ship a new shower door assembly to Lazy Days under warranty for them to install. Instead they said they "fixed" the old door and saved themselves 2 hours of warranty work. It worked fine until I was 100 miles down the road after having spent 2 weeks waiting for them to get their act together.
I am at the Tiffin factory and they installed the required new shower door and it is working fine a week later.