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Gonzo42's avatar
Gonzo42
Explorer
May 17, 2017

Airbag recall on Sprinter

Got a recall notice on our MH. Made the call and got referred to a local dealer.

First I had to come in to the shop so they could inspect it, because they said there were 3 possible parts depending on what was installed.

Then they had to order the parts and then I returned to have the work done.

Now they say they have discovered a damaged wire and have to order another part, so I will be going in for the third time on this issue.

By the way, both driver's and passenger's airbags are under recall, so if you have a sprinter-based unit, you might want to investigate whether it affects your unit.
  • Our recall stated that a notice would be sent when parts were available, which may be significantly delayed due to the verily large number of Tcata replacements required.
  • EV2 wrote:
    Our recall stated that a notice would be sent when parts were available, which may be significantly delayed due to the verily large number of Tcata replacements required.


    That's exactly how it worked with my RAM.
    Got a letter saying I needed to bring it in for inspection and that parts were on-hand.
    I made the appt. and verified they actually had the part when I got there - they did.
    Then they checked the airbag S/N and found it was not one of the affected units.
    So several hours at the dealership and basically, nothing was changed..
    and nothing for my time.
  • Community Alumni's avatar
    Community Alumni
    The motor home we just sold is on a 2008 Dodge Sprinter chassis. We have been chasing two separate air bag recalls with several false alarms on availability and scheduling for replacement. Maybe the new owner will have better luck at his location. Over the years we have had a poor experience with anything Dodge. There are a few bright spots of reliable dealerships and we do have a local one I trust. For the most part, the way they handle recalls is disappointing. Everyone points an accusing finger at someone else. I don't care; just get it done.