DOMETIC'S PLANNED OBSOLESCENCE
Just paid the tab at State Trailer RV & Outdoor Supply for a new 13.5 BTU Dometic Brisk II a/c unit, t-stat, and control box....about $1100 for my 2011 Majestic 27G (former Cruise America). The a/c died last month in the AZ heat. I was getting a E6 code of the t-stat, researched that up and it was humidity sensor fail code. Took it into State Trailer whom I like and trust, having bought lots of accessories there and gotten a lot of "newbie" info from the guys there. Any way, they contacted Dometic and offered some tricks to try and reset the error code, which did but then an E4 code kept coming up (open circuit, out of range outdoor sensor), Dometic said the t-stat was bad. State Trailer (ST) said they couldn't just replace t-stat with a new t-stat cause the wiring and my old a/c unit were not compatible (Dometic's Planned Obsolescence??? by not making new equipment downwardly compatible with older equipment), therefore the unit, the control box, wiring, and t-stat had to be replaced. FYI, the original wiring was telephone wire...???
ST and I tried for a couple days to find a used t-stat of my same model but to no avail. I did forget to check with the service dept at CA...duh.... I was in a hurry cause I needed my rig for a mountain bike race this weekend, so I had ST replace it all... can't not have a/c in AZ. ST did a great job putting the new equipment in and it cools (and heats great cause it's a heating control t-stat too) great, and I'm off for a long weekend mountain biking.
I was just wondering if anybody else experienced this "planned obsolescence" of manufacturers before, and if this is common in the RV industry?
MtnBikeMarty
