midnightsadie wrote:
JOE H ,tell what company this is, sounds like they are on the level. me I banked the money.
HI- per my post, I purchased the service contract from Coach-Net. I got it at their booth at the Tampa RV show . It includes their road side assistance for 7 years as well as wheel/tire coverage. The contract says it's provided via AMT Warranty Corp.
WHen dealing with repairs, it does take a couple days longer to get things done. For instance, the coach is now in the shop. Shop tech verified that another slide out motor/gearcase failed and needed to be replaced. The service advisor called the service contract people, who sent out an adjuster. He then had to file the claim with HQ which takes 24-48 hours, so it adds 2-3 days to the repair cycle. This has been consistent over teh 4 years I've had work down under the contract. Now this is with non-emergency repairs so to me time is not an issue. I haven't had the need for an emergency repair on the road, so I don't know if they would accelerate the approval process if you we stuck somewhere out of town... I hope I don't find out either !
