no high beam headlights

[Tom_Barb]

Things we have already done.
1 changed both headlights, confirmed with continuity check.
2 replaced headlight switch. still no high beams.
3 replaced the relay (part number - H8002B).
4 checked every fuse in the coach. (continuity confirmed)
5. checked for power at the relay in both directions. power is good.

????
2000 Newmar mountain aire.
low beams work, as well as parking lights as well as the dash dimmer.

suggestions ?

[enblethen]

Functions you listed all work when ignition switch is or should be in on or accessory position. How does the ignition switch "feel"?
One problem down!

[Tom_Barb]

Tom/Barb wrote:

enblethen wrote:
Keep us posted on results!

we will

New Smart wheel module installed.

fixed the light problem, high and low lights operate as they should.

still no wheel function, wiper. washer, dimmer still not operating.

and there is no accessory side of the key.

[Tom_Barb]

enblethen wrote:
Keep us posted on results!

we will

[enblethen]

Keep us posted on results!

[Tom_Barb]

enblethen wrote:
You might to check with Colaw they have both salvaged and new parts.

New one on order at https://www.vipwheels.com/

$ 200.00

[enblethen]

You might to check with Colaw they have both salvaged and new parts.

[Tom_Barb]

enblethen wrote:
I heard that Newmar had good customer support. Guess that is a myth!
Have you seen this for smart steering wheel.
Smart wheel

Yes we have, your the second person to link us in
So, we are doing the trouble shooting as we can.

verified the box is toast.

and they are back ordered,, So we are trying to get a check and test /repair/by the company.

OBTW,, Newmar gave us new Phone numbers. Apparently the phone tree doesn't work.

[enblethen]

I heard that Newmar had good customer support. Guess that is a myth!
Have you seen this for smart steering wheel.
Smart wheel

[Tom_Barb]

Reading about " Smart wheel " and find that nothing on the wheel works.

reading more..

[Tom_Barb]

Tom/Barb wrote:

enblethen wrote:
My guess it is from an ignition circuit.
You never noticed before that the headlights were on all the time? Did you have critters get in the rig and eat wiring?
Are the relays plug-in style? Pull the low beam relay and see if they still lit.
Have you tried to look for wiring diagram on Newmar's website?
Newmar

I'll get Newmar involved Monday.. they don't work Fridays.

Well that doesn't work either.
spent 2 days trying to get NEWMAR to answer the phone, that doesn't work, so I sent them e-mail, the answer was to have Newmar send them a e-mail. so I set waiting for a call back.

getting parts? right a way, service not so much.

[Tom_Barb]

re-Checked the install of the headlight switch. every thing is good.

symptoms--
as soon as the ignition switch is turned on, the low beams turn on.
all relays are checked and operate properly. all fuses in the entire has been tested.

[enblethen]

You might try set up the account login. It could be interactive to some point.
Memory says Newmar uses their own chassis, is that correct?
Do you have the Owner's manual. Is there anything in it about chassis operation?

[Tom_Barb]

enblethen wrote:
My guess it is from an ignition circuit.
You never noticed before that the headlights were on all the time? Did you have critters get in the rig and eat wiring?
Are the relays plug-in style? Pull the low beam relay and see if they still lit.
Have you tried to look for wiring diagram on Newmar's website?
Newmar

I'll get Newmar involved Monday.. they don't work Fridays.

[enblethen]

My guess it is from an ignition circuit.
You never noticed before that the headlights were on all the time? Did you have critters get in the rig and eat wiring?
Are the relays plug-in style? Pull the low beam relay and see if they still lit.
Have you tried to look for wiring diagram on Newmar's website?
Newmar