We just bought our HR Vacationer there, at the Tucson location. Most of the transaction was handled over the phone and online. After a bit of negotiating, we got close enough to my numbers and made the deal. In our case, we were downsizing from a used DP with tag axle to a new 2015 gas MH. We got a substantial amount of money back.
We'll be heading back to Tucson for Christmas and plan to have a few warranty things done. I'll know more about their service department after that.
So far, I'd say we're satisfied with the experience there and the new coach. It's funny. My wife really loves the smaller motorhome and we're not giving up much at all. I've found that it handles well, even with a moderate cross wind. The systems are simpler, but it does 95% of what we're used to.