Forum Discussion

sehunter's avatar
sehunter
Explorer
Feb 18, 2017

Streets & trips 2013

Has your issues with Streets and trips been resolved? Like the error oxc004d301 and the driver issue with win10? If it is still a issue I have found the right phone number with Microsoft. It took them 10 min to resolve all my problems and up and running perfectly. I don't know if I should post that number here or people PM me. I'll do what ever is appropriate.

You must be on your computer and they have to have access to your computer, so if you don't want them on it don't call them. Have patience with them they have a foreign accent but I'm telling you they definitely know what they are doing.
866-834-8317
If you google that error you'll find that a lot of people have lost the use of their S&T because of Licensing Initialization error. The latest version of Win10 will not always retrieve the driver for the GPS. This is what happened to me and I got that phone number from Microsoft and mostly any help from them now is they access your computer. That way they don't have to deal with people with no computer knowledge.
No charge for my situation.
  • that's the version I am using but haven't noticed any problems?
    what should I watch for?
    bumpy
  • Was it a free fix? I have a problem with mine using windows 7. I tried to have it fixed but they wanted about $70 dollars. It works fine on DWs computer that has Windows 10.
  • Have not had a problem with streets and trips. We have slowly been converting over to several free gps ones.... Honestly, unlimited data we have found so incredibly useful. We can use online sites like tripadvisor to learn of all the great places to see/visit in an area.

    Also on historic sites we can look up more info.
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    I am not sure if I've used it since my upgrade to win-10

    I do know I had to re-install it when I upgraded from 8.1 to 10.. That's about the only thing I had to do special so far.. Won't try using it till March.
  • Works fine for me on Win 10, but crashes overnight if I don't close it. No problems on Win 7. I have a UHD screen with Win 10 and haven't found a way to increase the size of the text in the menu's and text boxes. Have to use a magnifying glass to read them sometimes.

    I use S&T for planning only. I had one of the versions that had a USB stick GPS that integrated with S&T but have found no drivers for Win 10.

    I think a Smart Phone can mostly replace S&T, but I'm not smart enough to do it.
  • sehunter wrote:
    Has your issues with Streets and trips been resolved? Like the error oxc004d301 and the driver issue with win10? If it is still a issue I have found the right phone number with Microsoft. It took them 10 min to resolve all my problems and up and running perfectly. I don't know if I should post that number here or people PM me. I'll do what ever is appropriate.

    You must be on your computer and they have to have access to your computer, so if you don't want them on it don't call them. Have patience with them they have a foreign accent but I'm telling you they definitely know what they are doing.
    866-834-8317

    No charge for my situation.


    While many, many "service" extensions of the larger companies, like Microsoft, are using "foreign" folks, do be aware that, since they've accessed your computer, it's quite possible they will be calling you in the future, with that same FOREIGN accent, telling you that you have a problem with your computer and they will, for a fee, repair your problem. And they will even state your computers name, model number etc. 'cause they have that info. Just some thoughts here.
    Scott