Gjac wrote:
....Do you think that the poor quality is indicative of all entry level Thor products or just the Daybreak?
To answer the question, In my opinion, yes! First and foremost let me say that I am not a disgruntled first timer with buyer's remorse. My new Itasca makes the 6th unit I've owned since 1987. I'm not going to condemn the whole brand because of my bad experience with the Daybreak. Two of the units I've owned over the years were absolutely the bottom of the line, entry level for the brand. With some exceptions I understand that most of Thor's high end DP customers are really satisfied with their units. I follow more than one RV forum site and I am picking up on problems with the Ace, Daybreak and Challenger units. It's a combination of several areas, but mostly centered around extremely poor quality control and numerous slide problems caused by the new track system and poor installation. In addition to the major slide problems, I had a page of items that needed attention in the interior in addition to numerous graphics on the body that had to be replaced due to bubbles and two places in the front cap that the cabinet installer ran the screws through the cap. If I had to pick a person to handle all customer service problems whether on an RV or a new screw driver, Bill S. at Thor was really great and tried his best to get the parts and repairs accomplished in a timely fashion, but you can't make a silk purse out of a sow's ear. I even offered to step up to their Miramar with extra cash applied to end the problem with the what I became to believe was a lemon. I did not make the final decision to dump the Daybreak until I was called to pick up the unit with repairs declared to be complete. The slide still had a twist as it opened and closed and I could hear a phase or RPM difference in one of the four slide motors. Enough was enough and dumping the unit cost me more than I really want to admit. My apologies to those whom I have offended. I have express my opinions not meaning to degrade your feeling about your units.